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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,337 Reviews

1,337 Reviews of Eagle Buick GMC, Inc. - Service Center

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October 25, 2023

Employees are always polite. They are very knowledgeable and always ready to answer any questions . I will always trust them to help me maintain my vehicle and would recommend th More

by sdill066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Eagle Buick-GMC Team

October 23, 2023

Service advisiot is always helpful. Waiting room has TV newspapers and popcorn so even though it takes a while to get things done it is a pleasant wait. More

by Michael.rivers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for visiting our service department and for leaving the kind words, Michael. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Eagle Buick-GMC Team

October 22, 2023

The best service experience. I have 3 Chevrolets and I always take them to Eagle Buick for service. More

by SCOOPKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Eagle Buick GMC, Inc. responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicles, and we hope you continue to choose us whenever you need your cars serviced. We can’t wait to see you again soon! Sincerely, The Eagle Buick-GMC Team

October 21, 2023

Service dept staff, including Scotty are very kind and GREAT and keep you up to date on your vehicle More

by ODONNA617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Eagle Buick-GMC special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. We are glad to hear that you were pleased with your visit and the service you received from Scotty. We would love to work with you again in the future. Sincerely, The Eagle Buick-GMC Team

October 20, 2023

I had the best experience I have ever had with a dealer. I have only bought one other brand new car before this one and it was a year ago. Worse experience ever, New Port Richey Hyundai. I couldn’t even dea More

by Jgarvey2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Patrick (JP)
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Eagle Buick GMC, Inc. responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, The Eagle Buick-GMC Team

October 20, 2023

Morgane oversaw excellent service and was able to explain the new features that were enabled from the purchase of my Sierra. Good job. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Eagle Buick GMC, Inc. responded

James, thank you for taking the time to share your kind feedback about Morgane. Each employee is a valued member of the Eagle Buick-GMC Inc. team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Eagle Buick-GMC Team

October 18, 2023

Love your Service Department. Scott is the most amazing service Manager. I won't ever deal with any other dealer. Your guys know there stuff. Ty Scott and Eagle GMC. Ps I have all More

by Gale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for putting your trust in Eagle Buick-GMC, Gale! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Eagle Buick-GMC Team

October 18, 2023

Eagle Buick is by far the best Dealership I have dealt with since I got my drivers license in 1972!!!! More

by NTNEELY65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Eagle Buick GMC, Inc. responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Eagle Buick-GMC Team

October 13, 2023

A well organized service department and the waiting room area was very clean. I didn’t have to wait long to get the Buick Encore GX fixed More

by wjhepler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Eagle Buick-GMC Team

October 12, 2023

Great customer service. Service was complete at time promised. Called for an appointment on Tuesday, got in on Wednesday! Amazing! Thank you so much More

by KMOORE24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Eagle Buick-GMC Team

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