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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,337 Reviews

1,337 Reviews of Eagle Buick GMC, Inc. - Service Center

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November 16, 2023

Very knowledgeable of services needed on my vehicle. Financially need to schedule out all the services they were recommending. More

by SCHULTEK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier was great!
Nov 17, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. Sincerely, The Eagle Buick-GMC Team

November 15, 2023

It's been 6 yrs having service with u guys been very HAPPY and will continue More

by LEEWOLFELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Eagle Buick GMC, Inc. responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Eagle Buick-GMC Inc. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Eagle Buick-GMC Team

November 15, 2023

The service was great, I was let to my appointment and I was informed thats okay be safe and get here when you can. The folks are very nice, knowledgeable and they made very comfortable during the service. More

by bennettlarry53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Eagle Buick-GMC Inc. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Eagle Buick-GMC Team

November 12, 2023

Great service. I live an hour away from this dealership and it is worth the drive. More

by SCOOPKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Eagle Buick GMC, Inc. responded

Ken, thank you for taking the time to travel to see our team for all your service needs. We appreciate the kind and sincere comments as well as the recommendation. We will be there for you for many years to come. Sincerely, The Eagle Buick-GMC Team

November 10, 2023

Had a very good experience. Got my Encore in and was done less then a hour. Waiting room was comfortable, The person that waited on me was friendly, and very professional, t More

by DARLINIFISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Eagle Buick GMC, Inc. responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Eagle Buick-GMC Team

Nov 10, 2023 -

DARLINIFISH responded

You have gone above to help us at Eagle! We appreciate the fact that you stood and cared for us. When we needed to leave our vehicle, you either gave us a ride home and picked us up when the work was done, and if you had to keep our Buick over night, provided a vehicle for us. You stood by your word, that is something that means a lot, Thank you!

November 10, 2023

Service was great the staff is very polite and informative about what's going on with your vehicle the only issue is that my regular maintenance services are pretty high priced it cost me over 114 More

by GEG2881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Eagle Buick-GMC Team

November 09, 2023

Morganne got me in the same day for a battery replacement. Quick and thorough. Would not hesitate to have service done here. More

by Jeffery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Eagle Buick GMC, Inc. responded

We cannot thank you enough for this glowing review of our service center, Jeffery! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Eagle Buick-GMC Team

November 09, 2023

They always treat me with a lot of honesty and respect, that is the reason I travel close to a 100 miles to get service in there... More

by Carlos bernhardt
Recommend Dealer
Yes
Employees Worked With
Nate and Bruce
Nov 10, 2023 -

Eagle Buick GMC, Inc. responded

Carlos, thank you for the wonderful review and for traveling to Eagle Buick-GMC Inc from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, The Eagle Buick-GMC Team

November 08, 2023

Very efficient, recognizes customer, clean waiting area. Was a long wait for part to come in but with auto strike, not surprised. When dropped car off it was finished quickly. More

by IRELANDHORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Eagle Buick-GMC Team

November 05, 2023

Quick in and out service. Always friendly and accommodating for busy people who require that extra attention. Scott is extra helpful and keeps everyone’s best interests in mi More

by GDAUGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Eagle Buick-GMC Team

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