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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.7
1,350 Reviews
Call Service Center (888) 745-2599

1,350 Reviews of Eagle Buick GMC, Inc. - Service Center

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May 21, 2024

Service advisor Nate processed my paperwork and all work was completed for my first service. More

by susanrondot877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
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May 23, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for the 5-star review, Susan! We're thrilled to hear that Nate provided excellent service during your first visit for maintenance. We appreciate your feedback and look forward to assisting you in the future. Sincerely, The Eagle Buick-GMC Team

May 21, 2024

They were very attentive and thorough keeping me informed about my vehicle and the process that we’re going through to figure out what was wrong with it More

by Henrysantana2725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Eagle Buick GMC, Inc. responded

Thank you, Henry! We appreciate your positive feedback about your experience with us at Eagle Buick-GMC Inc. We always strive to keep our customers informed and provide thorough service. We look forward to assisting you again in the future. Sincerely, The Eagle Buick-GMC Team

May 20, 2024

Service appointment was prompt and was completed prior to promised time frame. Always good and friendly service More

by HBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for the positive feedback! We are thrilled to hear about your prompt service appointment at Eagle Buick-GMC Inc. Providing excellent and friendly service is always our goal. We look forward to seeing you again in the future! Sincerely, The Eagle Buick-GMC Team

May 18, 2024

Been waiting quite awhile for a water pump to come in for 2018 Yukon since my last visit May 1st 2024 More

by PATTI_STAT
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Eagle Buick GMC, Inc. responded

We appreciate your patience while waiting for the water pump for your 2018 Yukon. We understand the frustration of delays. If you have any concerns or need assistance, please reach out to us directly, and we'll do our best to help you promptly. Thank you for choosing Eagle Buick-GMC Inc. Sincerely, The Eagle Buick-GMC Team

May 17, 2024

We have had great service. They are very friendly and professional. Always make you feel welcome. More

by racebum2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate in service dept
Report | Print
May 20, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for the positive feedback! We're thrilled to hear that you had a great experience with us at Eagle Buick-GMC Inc. Our team always strives to provide friendly and professional service to make every visit welcoming. We appreciate your support and look forward to serving you again in the future. Sincerely, The Eagle Buick-GMC Team

May 17, 2024

Communication is difficult. Staff is overworked, and not present during consultation making the transaction confusing. Phones don't work properly and calla are dropped ofter. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Eagle Buick GMC, Inc. responded

We appreciate your feedback, John. Please reach out to us directly so we can address your concerns and improve our service. Your satisfaction is important to us, and we are committed to resolving any issues you may have. Thank you for bringing this to our attention. Sincerely, The Eagle Buick-GMC Team

May 16, 2024

Great service , prompt contact and customer service. Will definitely be back. Thank for military discount More

by CHIEFSKI41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Eagle Buick GMC, Inc. responded

We are thrilled to hear about your positive experience with Eagle Buick-GMC Inc. We're glad you found our service prompt and our team's customer service exceptional. We look forward to welcoming you back, and we appreciate your service - thank you for choosing us! Sincerely, The Eagle Buick-GMC Team

May 15, 2024

Nice service reps. I have only dealt with service. The car has always been returned in good condition with everything done as requested. More

by msheets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for sharing your positive experience with Eagle Buick-GMC Inc! We're thrilled to hear that our service reps took good care of you and that your car was returned in excellent condition. We look forward to serving you again in the future. Safe travels! Sincerely, The Eagle Buick-GMC Team

May 13, 2024

Arrived at 10 am. Was finished at 11 am. Very courteous. A convenient location, great service. More

by drecher5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for choosing Eagle Buick-GMC Inc for your service needs! We are delighted to hear that you had a positive experience with our team. We appreciate your kind words about our convenient location and great service. Please don't hesitate to reach out if you need anything else in the future. Safe travels! Sincerely, The Eagle Buick-GMC Team

May 13, 2024

Excellent service. I was informed of progress and my car was done on time. Thank you More

by RN278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for the fantastic review! We are thrilled to hear that you had a great experience with us at Eagle Buick-GMC Inc. We always aim to provide timely service while keeping our customers informed every step of the way. We appreciate your business and look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

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