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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,354 Reviews

1,354 Reviews of Eagle Buick GMC, Inc. - Service Center

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August 12, 2024

Employees are so friendly yet professional. Everyone knows their job and it shows thru their conversations with their customers and with each other. More

by VALERIEHALL46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our team at Eagle Buick-GMC Inc. We take pride in our friendly and professional service, and it's great to know that it resonated with you. We look forward to assisting you again in the future! Sincerely, The Eagle Buick-GMC Team

August 09, 2024

Scott was attentive, understanding and polite as usual. However too much turnover in the rest of the service advisors, there seems to be no continuity of personnel Good service advisors are hard to find a More

by Morej117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your feedback! We appreciate your kind words about Scott's attentive and understanding service. We understand how important consistency is in your experience at Eagle Buick-GMC Inc, and we're continuously working on providing a stable team of service advisors. Your insights are invaluable to us, and we encourage you to reach out if you have any further concerns. We look forward to seeing you again! Sincerely, The Eagle Buick-GMC Team

August 09, 2024

Customer satisfaction is their biggest priority! Always verify that they have correctly identified all issues and concerns! More

by altonmorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your feedback! We at Eagle Buick-GMC Inc truly appreciate your positive comments about our commitment to customer satisfaction. We strive to ensure that all issues and concerns are handled thoroughly. We hope to assist you again in the future! Sincerely, The Eagle Buick-GMC Team

August 08, 2024

Morganne did a very good job of keeping me informed of the work and its progress. More

by terry.cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your kind words! We are thrilled to hear that you were satisfied with the communication and service you received at Eagle Buick-GMC Inc. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Eagle Buick-GMC Team

August 07, 2024

Eagle Buick Gmc is the Gold Standatd of Citrus County! Russ,Jp, and Ronnie will help you aquire the truck or car of your dreams! Service dept is top notch! I am thankful for all they do! Thank you Bill, S More

by HOSFORD17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We truly appreciate your kind words about Eagle Buick-GMC Inc and our team members, including Russ, JP, Ronnie, Bill, Scott, Morganne, and Nate. It's great to hear that you had such a positive experience while acquiring your dream vehicle. Our service department strives for excellence, and your gratitude means a lot to us. We look forward to seeing you again soon! Sincerely, The Eagle Buick-GMC Team

August 07, 2024

You guys are the best! Thank you.. I’m glad I found a great repair shop.. More

by rraite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We are thrilled to hear that you found Eagle Buick-GMC Inc to be a great repair shop. Your support means a lot to us, and we look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

August 05, 2024

Good people service is good have handled any issue I’ve had professionally. So far will return More

by barneyballard555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate west
Aug 07, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your kind words! We're thrilled to hear that you've had a positive experience with our team at Eagle Buick-GMC Inc. We strive to provide professional service and are glad we've been able to address your concerns. We look forward to welcoming you back on your next visit! Sincerely, The Eagle Buick-GMC Team

August 04, 2024

it is was as always, very good service and excellent customer service, well recommended. thanks More

by hernan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We truly appreciate your kind words about the service and customer care at Eagle Buick-GMC Inc. Your recommendation means a lot to us. We look forward to seeing you again next time! Sincerely, The Eagle Buick-GMC Team

August 03, 2024

I was wrong in my thinking. They really did a good job for me. I’ve been going to them for almost 8 years. Always treat me well More

by Micky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your kind words! We appreciate your loyalty over the past 8 years and are thrilled to hear that you have consistently had a positive experience with us at Eagle Buick-GMC Inc. Your satisfaction is our priority, and we look forward to continuing to serve you well in the future. Please feel free to share your experience with others! Sincerely, The Eagle Buick-GMC Team

August 02, 2024

Easy to make appt. The Eagle employees are very kind and respectful. Waiting area is comfortable too. More

by mjcorbinsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norma Pestana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Fagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We truly appreciate your feedback about the ease of making an appointment and our team's kindness and respect. We're glad to hear that you found our waiting area comfortable. We look forward to welcoming you back to Eagle Buick-GMC Inc soon! Sincerely, The Eagle Buick-GMC Team

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