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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.7
1,283 Reviews
Call Service Center (888) 745-2599

1,283 Reviews of Eagle Buick GMC, Inc. - Service Center

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November 26, 2024

Scott and his team always take great care of their customers! I will not go anywhere else! More

by Shetlerk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We're thrilled to hear that Scott and his team at Eagle Buick-GMC Inc. provided you with excellent care. Your loyalty means a lot to us, and we look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

November 26, 2024

As always, Scott provided EXCELLENT customer service. Communication was on point and he had my truck in and out of there very timely. More

by brandiec44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Fagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Eagle Buick GMC, Inc. responded

Thank you, Brandie, for your wonderful review! We truly appreciate your kind words about the excellent customer service you received from us at Eagle Buick-GMC Inc. It's great to hear that you found our communication on point and that we were able to service your truck in a timely manner. We look forward to seeing you again for your next visit! Sincerely, The Eagle Buick-GMC Team

November 26, 2024

Wait for 2 hours on an oil changed that was a scheduled appointment . Seems like an excess amount of time. I’ve never in my entire life had to wait that long. It would be nice to have been informed on why More

by Renenay23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morganne Holmes
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for sharing your experience with us. We understand that a two-hour wait for an oil change, especially with a scheduled appointment, is incredibly frustrating. Your feedback is important to us, and we strive to provide clear communication to all our customers about any delays. Please feel free to reach out to us directly at Eagle Buick-GMC Inc so we can ensure a better experience in the future. Thank you for bringing this to our attention. Sincerely, The Eagle Buick-GMC Team

November 25, 2024

Morganne and Scott and everyone in the service department were courteous and professional. My reguests were taken care of quickly and ontime with the time that was estimated. More

by fishpaw117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our service department at Eagle Buick-GMC Inc. It's great to know that our team was courteous, professional, and responsive to your requests. We appreciate your feedback and look forward to seeing you again for your future service needs! Sincerely, The Eagle Buick-GMC Team

November 25, 2024

Fast friendly service ease of scheduling and communication. Will return for any future needs. Thank you More

by giles.family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
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Nov 26, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We appreciate your feedback about the fast and friendly service you received at Eagle Buick-GMC Inc. We're delighted to hear that you found it easy to schedule and communicate with us. We look forward to assisting you again in the future! Sincerely, The Eagle Buick-GMC Team

November 25, 2024

All the employees were very kind and considerate, and the service was pretty darn quick More

by joan1213morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your review! We appreciate your kind words about our team's kindness and consideration. It's great to hear that you found our service to be quick. At Eagle Buick-GMC Inc, we strive to provide the best experience possible. We look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

November 25, 2024

Go out of the way to take care of your concerns and give outstanding service. More

by no20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate West
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Nov 26, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for the wonderful feedback! We truly appreciate your kind words about the outstanding service at Eagle Buick-GMC Inc. Our team is dedicated to addressing your concerns and ensuring a great experience. We look forward to seeing you again soon! Sincerely, The Eagle Buick-GMC Team

November 24, 2024

Scott in service was great through the whole process and warranty processing. He was constantly in touch with me and the results were great. Couldn’t say enough good things about Scott. Super job. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Eagle Buick GMC, Inc. responded

Thank you, Mark, for your wonderful review! We truly appreciate your kind words about our service team, especially regarding the great support you received. It’s always our goal at Eagle Buick-GMC Inc to ensure effective communication and satisfactory results for our customers. We hope to see you again soon! Sincerely, The Eagle Buick-GMC Team

November 22, 2024

This dealership was very fast, very polite and very clean. I will come back again. More

by Wayne
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We are thrilled to hear that you found Eagle Buick-GMC Inc fast, polite, and clean. Your satisfaction means a lot to us. We look forward to seeing you again soon! Sincerely, The Eagle Buick-GMC Team

November 21, 2024

Hands down, the best dealership in the county. No place better, great service and staff. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate
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Nov 22, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We truly appreciate your kind words about Eagle Buick-GMC Inc. and our dedicated staff. We strive to provide the best service possible and are thrilled to hear that you had a great experience. We look forward to seeing you again soon! Sincerely, The Eagle Buick-GMC Team

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