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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,356 Reviews

1,356 Reviews of Eagle Buick GMC, Inc. - Service Center

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September 10, 2024

Scott was so accommodating. Service was completed in a timely manner. Very pleased with the service. More

by Professor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Eagle Buick GMC, Inc. responded

Thank you! We appreciate your kind words about Eagle Buick-GMC Inc. and are thrilled to hear that you were pleased with our service. Our team strives to provide timely and accommodating service, and your feedback truly motivates us. We look forward to assisting you again in the future! Sincerely, The Eagle Buick-GMC Team

September 10, 2024

Morganne is my service advisor, she kept me informed of what my vehicle needed while being in for service. She is very knowledgeable and a pleasure to work with!! More

by CLASYYEA0
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Eagle Buick GMC, Inc. responded

Thank you! We appreciate your wonderful feedback about your experience at Eagle Buick-GMC Inc. It's great to hear that Morganne was knowledgeable and kept you informed throughout the service process. We look forward to seeing you again for your future needs! Sincerely, The Eagle Buick-GMC Team

September 10, 2024

Always very clean and easy to get in and out. Very professional and helpful.All concerns addressed. More

by BCEGELIS53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Eagle Buick GMC, Inc. responded

Thank you so much for your kind words! We truly appreciate your feedback about Eagle Buick-GMC Inc. and are glad to hear that you found our facility clean and our team professional and helpful. We look forward to assisting you again in the future! Sincerely, The Eagle Buick-GMC Team

September 08, 2024

It’s been a good dealership, nice and friendly never had any problems there I would have no problem recommending the dealership More

by PITBULL185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Norma Pestana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Fagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicky Shepard
Sep 10, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your kind words! We truly appreciate your positive feedback about Eagle Buick-GMC Inc. It's wonderful to hear that you've had a great experience with us and found our team to be friendly. We value your recommendation and look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

September 06, 2024

Fuse 17 powering new ECM was blown so they flashed a partially dead ECM. None of the injector or glow plug serial numbers were corrected in the new ECM flash. So Engine Power Was Reduced. A friend th More

by Rick Stuart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Eagle Buick GMC, Inc. responded

Hello, Thank you for trusting us with your vehicle, we really appreciate your business. Vehicles that are tuned and deleted we do not have capability to program. Being a GM franchise that is something we do not do. All of our equipment is set up for factory only. We have to often turn vehicles away that have been tuned. Unfortunately, ECMs for your vehicle have been on backorder for a very long time through GM, 3rd party suppliers struggle to keep any inventory. We appreciate how patient you were waiting for the part to arrive. We are glad that your friend was able to program the module, please send us his contact info if we run into this situation again would love to send him some work!

September 05, 2024

Scott was very friendly and helped me out quite a bit. .. Even took notice of the back passenger tire as they were moving it up front during the rotation, and patched it for me as I picked up a nail from m More

by vern433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We're thrilled to hear that Scott provided such friendly and helpful service during your visit to Eagle Buick-GMC Inc. It's great to know he went the extra mile to take care of your tire issue. We appreciate your feedback and hope to see you again soon! Safe travels! Sincerely, The Eagle Buick-GMC Team

September 03, 2024

Service was very fast and the job was done perfectly. I would definitely recommend the Eagle Buick team here to everyone More

by kenleo70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your kind words! We're thrilled to hear that you had a fast and perfect service experience at Eagle Buick-GMC Inc. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

September 02, 2024

Eagle Buick GMC is the best! Always trust them with all my vehicle needs. Come check it out for yourself, you won't regret it! More

by HOSFORD17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norma Pestana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Fagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We truly appreciate your trust in Eagle Buick-GMC Inc for all your vehicle needs. We're thrilled to hear you had a great experience, and we look forward to assisting you again in the future. Take care! Sincerely, The Eagle Buick-GMC Team

September 02, 2024

Great dealership! All staff are professional and courteous. Very thorough and helpful. Will continue to do business here. More

by les.parish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We truly appreciate your kind words about our team at Eagle Buick-GMC Inc. It's fantastic to hear that you found our staff to be professional and helpful. We look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

September 02, 2024

They usually do a good job and did this time on my 2020 GMC. I also have a 2008 GMC that Eagle worked on within last 2 years. It was a problem with trailer sensor that keeps going off. Eagle installed a ne More

by MARK.STOKES57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Sep 04, 2024 -

Eagle Buick GMC, Inc. responded

We're glad to hear that you had a positive experience with your 2020 GMC. We appreciate your loyalty and for bringing your 2008 GMC to us as well. For the ongoing issue with your trailer sensor, we invite you to come back or contact us so we can further assist you. Our team at Eagle Buick-GMC Inc is committed to resolving any issues and ensuring your complete satisfaction. Thank you for your feedback, and we look forward to helping you again soon. Sincerely, The Eagle Buick-GMC Team

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