Dyer Subaru

Hi my name is Madison and rude is my game. I had to make a trip to the dealer after calling and leaving messages over 12 times, I kid you not. I meet Madison and immediately was rude after I t I had to make a trip to the dealer after calling and leaving messages over 12 times, I kid you not. I meet Madison and immediately was rude after I told her I had been trying to call. After looking around to see if anyone is looking she says I just don't have the time to call everyone back period. I explained my car had been there 5 days and she did not seem to mind, I think I heard her say to other advisor my car runs as she chuckled. Don't waste your time coming here, seems as the Mazda vehicles being serviced out of the building are getting more attention, I bet Subaru would love to know that. More

Friendly, always trying to help the customers; explain step by step all that is needed. step by step all that is needed. More

The service reps are customer friendly. They follow up as promised. Satisfaction on requested work is always in the forefront. We don't go anywhere else for support. They follow up as promised. Satisfaction on requested work is always in the forefront. We don't go anywhere else for support. More

Great experience. No pressure sales with fair negotiations. I wasn’t even looking for a Subaru but this Forester caught my eye so I decided to stop in. I’m so glad I No pressure sales with fair negotiations. I wasn’t even looking for a Subaru but this Forester caught my eye so I decided to stop in. I’m so glad I did. I love my new Subaru and the professional staff made the purchase experience top notch. More

TERRIBLE Service Staff: Amanda Clark, Service Manager & Kevin Brittell, Service Advisor. These Service staff members have turned their backs on me. They will not return my calls to speak to me about a re Kevin Brittell, Service Advisor. These Service staff members have turned their backs on me. They will not return my calls to speak to me about a remedy or to make a THIRD service appointment for the same unfixed problem of my Subaru bucking/lurching/jerking while driving. Inconsiderate people. Scary to learn this is what customer service has come to! More

Here’s the problem with needing to make a comment about the service. I already filled out the form and that should be enough. Jim Tarantino the service. I already filled out the form and that should be enough. Jim Tarantino More

It was a repeat sale with Indiana Thomas as my salesperson. He addressed all my questions and concerns in a very professional manner. salesperson. He addressed all my questions and concerns in a very professional manner. More

The dealership gets a five start because they are professional, courteous and very good at what they do. Especially Indiana! We arrived about an hour before closing time and he stayed with us till we professional, courteous and very good at what they do. Especially Indiana! We arrived about an hour before closing time and he stayed with us till we bought the vehicle and left. Great guy! Now for the service department. We brought our newly purchased vehicle for it's 1st oild change and tire rotation last week. When the car was finished we went on our way and we're happy with the quality work. However when we got home my husband opened the armrest to put something away and discovered that a small amount of money was missing. We had a single bill and a tray of quarters al neatly lined up. We'll half the quarters and the single bill was gone. Called the service dept and was told no one steals from their service dept. Then the service manager called my husband and vehemently defended her service dept. We do t care about the couple to a few dollars at all. But make sure you know what is is your car before you leave it! More

This was my first time. everything went well and in a timely manner. I would use them again. everything went well and in a timely manner. I would use them again. More

Been using them for service since buying the Subaru Legacy in Jan 18. Work is done to my satisfaction; never had any issues! Will be nice to see the new showroom / slash finished. Too bad Covid caus Legacy in Jan 18. Work is done to my satisfaction; never had any issues! Will be nice to see the new showroom / slash finished. Too bad Covid caused unfortunate delays. Coffee is good too! More