Dwayne Lane's Arlington Chevrolet

Staff go beyond in allowing me to understand and be comfortable with everything I do at Dwayne Lane's, whether it is buying, servicing, or handling an emergency. Their guidance, expertise, and the way comfortable with everything I do at Dwayne Lane's, whether it is buying, servicing, or handling an emergency. Their guidance, expertise, and the way they help me make my decisions is the best I have ever had in the car industry. I am a trusting and happy customer forever. More

July 2012 i dropped my car off to a scheduled detail/oil change. When i picked my car up that afternoon I was shocked at the detail it was a greasy sloppy mess the visor clip on the drivers side was broken change. When i picked my car up that afternoon I was shocked at the detail it was a greasy sloppy mess the visor clip on the drivers side was broken and the knob on the navigation system was also broken rendering the system unuseable. I spoke to Brad in the service dept. and asked him to look at the issues and to have them fixed. He took notes and said he would forward it to his manager Eric Alexander.I came back and spoke to Eric Alexander my self after two weeks of getting the run around to my disbelief Eric Alexander the general manager would not get off his ..... to take a look at the problems the detailer made. I WOULD NOT RECOMMEND DOING ANY BUSINESS WITH ARLINGTON DWAYNE LANES ESPECIALLY IF YOU ARE A WOMAN... More