Dutchess Kia

Watch Out I stopped into this dealership because I'd hit a pothole and the car felt funny. Lo and behold, upon inspection, I had damaged my tie rods. While my I stopped into this dealership because I'd hit a pothole and the car felt funny. Lo and behold, upon inspection, I had damaged my tie rods. While my tie rods were being repaired I was told that my oil levels were pretty much non-existent and I needed an oil change. Totally my fault, hadn't been keeping up with the maintenence. I pay a little over $300 for the service given,(Oil change plus tie rod replacement) I get my keys, pack my son up and go. I never made it home. The car would not accelerate, and white smoke began to pour from the back of my vehicle. It began to sputter as if it were going to cut off. I turned around and made it back to the dealership, where the serviceperson told me that based on what i had told him what happened, he "didn't feel comfortable with me driving the car". I got a ride, left it there and then all xxxx broke loose. After their diagnosis, I was told that I had a blown turbo. (keep in mind this is the beginning of September). I was quoted $2904 for parts and $402 plus tax for labor. As a single parent that is a large amount of money to have all at once so I told them I was going to seek financing, and that I'd need a loaner while they had my car since I agreed to let them do the work. I was told that I would have to pay for the parts up front because "they had to make sure they got their car back". I couldn't do it so I end up renting a car for a month. I couldn't get financing so I ended up buying the part myself and bringing it to the dealership. I asked for a loaner again and was told that I couldn't get one because I hadn't bought into the "buyers program"...they KNEW i did not purchase my vehicle from them. The part was installed, then I was told I had to pay nearly 3 times the amount of labor that I was quoted. We came to an agreement and I was able to get my car. I drove my car to work and discovered the car would not accelerate...again...and had white smoke pouring from the back of the car...again. I was advised by a relative to take it to the nearest car repair shop (which happened to be Sears Auto), where they told me that my car's oil level was VERY LOW and the appearance of the oil was VERY BLACK. THE DEALERSHIP LET ME DRIVE MY CAR AWAY WITH NO OIL IN IT. They put my safety in jeopardy, and have ruined my engine. I will NEVER patronize this business again. More

Great experience Santos Aleman is one of the most genuine and caring salesmen I have ever had the pleasure of working with. He worked a great deal out with me as well Santos Aleman is one of the most genuine and caring salesmen I have ever had the pleasure of working with. He worked a great deal out with me as well as stayed up late/past business hours and chatted numbers via phone so I would understand entirely of what I was offered. He's the best!! More

RIP OFF LETS START OFF WITH TRYING TO SELL ME A VEHICLE THAT WAS 3600.00 OVER WHAT RETAIL PRICE FOR VEHICLE IS WORTH.. THEN WHEN ASKED WHAT THEY WOULD OFFER M LETS START OFF WITH TRYING TO SELL ME A VEHICLE THAT WAS 3600.00 OVER WHAT RETAIL PRICE FOR VEHICLE IS WORTH.. THEN WHEN ASKED WHAT THEY WOULD OFFER ME FOR MY TRADE IN WITH NOTHING OEWED ON IT I GET A RESPONSE IT DEPENDS ON WHAT VEHICLE I CHOOSE..WRONG I GOT IN MY CAR AND NEVER LOOKED BACK. THIS DEALERSHIP IS THE WORSE I HAVE EVER HAD TO DEAL WITH. More

Unhappy This place feels more like a used car dealership. The salesmen were unprofessional and they don't honor their own promotions that they themselves adve This place feels more like a used car dealership. The salesmen were unprofessional and they don't honor their own promotions that they themselves advertise. More

Not Trust Worthy I came here because I liked the promotions they were offering online. However, when I went there everything just started going wrong. First, they tell I came here because I liked the promotions they were offering online. However, when I went there everything just started going wrong. First, they tell me the promotion expired? I had the flyer with me and it clearly stated that it's not, so he basically lied straight to my face. Then, he brought me a dirty car to test drive really? I was so pissed when I left! I basically wasted my time and gas going there this is the worst dealer in the Hudson Valley. Take my advice and stay away! More

Fantastic Automobile...and...Buying experience! Our visit to Dutchess KIA was nothing less than the most pleasurable buying experience of our lives! Complete Pros from start to finish. We will be CE Our visit to Dutchess KIA was nothing less than the most pleasurable buying experience of our lives! Complete Pros from start to finish. We will be CERTAIN to recommend Dutchess KIA to ALL our friends and family! Thank you again for your no pressure sales approach! Peace, John & Cathy Regan More