Dutchess Kia
Poughkeepsie, NY
By Type
46 Reviews of Dutchess Kia
Easy experience A good experience because we know most of the sales people and owner. We were treated very nicely and found our overall experience to be a good one. A good experience because we know most of the sales people and owner. We were treated very nicely and found our overall experience to be a good one. More
Great experience Anthony was great. Helped find the car I wanted at the price I wanted and handled everything perfectly. Couldn't have had a better experience. Anthony was great. Helped find the car I wanted at the price I wanted and handled everything perfectly. Couldn't have had a better experience. More
Bought a Kia Soul at Dutchess Kia Poughkeepsie NY A wonderful buying experience with the sales person Monica Colon, Credit John Mulcahy being professional, courteous, and listened to our specificatio A wonderful buying experience with the sales person Monica Colon, Credit John Mulcahy being professional, courteous, and listened to our specification, happy with our Kia Soul More
Don't go here The salesman that I had knew nothing about the leasing specials they were advertising on the radio. When I pulled up their website he said it didn't l The salesman that I had knew nothing about the leasing specials they were advertising on the radio. When I pulled up their website he said it didn't look like their site. I said "you ARE Dutchess Kia yes?" Leased a new 2016 which had a problem right out of the lot. Told them I wanted a different car bc I'm not comfortable taking this one after it had an issue from the start. They were unwilling to do ANYTHING for me and basically told me I was stuck with this car bc since they submitted the registration they couldn't sell the car as new anymore. The car had 20 miles when I took it off the lot and probably 25 miles, if that, when I returned it. Literally had the car off the lot for 5 minutes. I'm sorry I ever went here and will NEVER go there again for anything. I won't even go for the free oil changes they offer. Very disgusted with this dealership. They advertise everywhere that they take care of their customers. That's a load of you know what. They definitely didn't even try to help me when I voiced my concerns. More
TANGIE IS # SALESPERSON AT DUTCHESS KIA I brought my 2017 Kia Sportage on July 9,2016 and my salesperson was Tangie she is wonderful very pleasant & friendly made me feel right at home...I w I brought my 2017 Kia Sportage on July 9,2016 and my salesperson was Tangie she is wonderful very pleasant & friendly made me feel right at home...I will recommend this dealership to all my family and friends and I will especially recommend Tangie as the #1 salesperson at Dutchess Kia ...looking forward to purchasing many more vehicles from Dutchess Kia I think they found a customer for life More
Wonderful experience Both cris and Tangie were very pleasant and knowledgable it was a great experience I will definitely be back. I will also refer other pool there. Tha Both cris and Tangie were very pleasant and knowledgable it was a great experience I will definitely be back. I will also refer other pool there. Thanks Again More
Great service They Got us into a new car super quick. Sales man was very friendly and knowledgeable. He took his time to explain the whole process and got us the be They Got us into a new car super quick. Sales man was very friendly and knowledgeable. He took his time to explain the whole process and got us the best deal possible. More
If I could give zero stars I would I was pressured into putting a hold on a car. When I came back the next day and decided the car wasn't for me I was told only a manager could sign off I was pressured into putting a hold on a car. When I came back the next day and decided the car wasn't for me I was told only a manager could sign off on the refund, of course the manager "wasn't there" that day. The next day when I came back and found a manager he told me only the owner could sign off on a refund. I was yelled at, cursed at, and talked down to. I was toyed with and told contradictory stories all 5 times I went in for my refund. It took almost two weeks for my refund to finally be processed and it wasn't a painless two weeks at that. Overall I could not say one good thing about this place. I will never do business here ever again and I could never in a million years recommend buying a car from this dealership to anyone. I have never seen such unprofessionalism and plain rudeness and crooked actions at a place of business. More
Excellent customer service experience! Dutchess KIA made my car shopping experience very comfortable & stressless. My saleswoman, Tangie, was excellent! She was very helpful & tried to acco Dutchess KIA made my car shopping experience very comfortable & stressless. My saleswoman, Tangie, was excellent! She was very helpful & tried to accommodate all of my concerns & recruited the most perfect staff to assist her when needed to execute all that was required to help my sale go as smoothly as possible. I am very grateful to her & all the staff that helped me for their extreme kindness & professionalism. More
Courteous & Friendly Tangie was my sales representative & she was very meticulous. She made sure all of my auto needs were met. I made a smooth transition of trading in Tangie was my sales representative & she was very meticulous. She made sure all of my auto needs were met. I made a smooth transition of trading in my old car for a beautiful brand new Optima. A great experience all around. I would recommend sending all of my friends to buy from Dutchess Kia! More