Back

Dutchess Chrysler Jeep Dodge

Poughkeepsie, NY

2.9
106 Reviews

2285 South Road

Poughkeepsie, NY

12603

Directions

By Type

106 Reviews of Dutchess Chrysler Jeep Dodge

October 20, 2017

Service Dept not honest Banged my muffler while getting transmission oil changed. Told me I needed $1400 exhaust repair. My mechanic put it back in place for free shcisters More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
Oct 24, 2017 -

Dutchess Chrysler Jeep Dodge responded

Sorry for any inconvenience! We value all of our customers, and pride ourselves on our honesty and customer service. Please feel free to give me a call at your earliest convenience so I can find out the details of your situation. Would love the opportunity to speak with you. Phil Roeber, GSM, 845-462-7700

Oct 24, 2017 -

Dan responded

My car sounded like a hot rod after service. Wasn’t that way when I brought it in. They put it up on lift and said didn’t see anything just that my exhaust system was rusted out. My mechanic here in New Paltz said it was hit while backing up. Was able to bend it back in place for free. Sorry but I would think your guys would have seen that and fixed it free of charge also. My car may need work because it is getting older but I’m not made of $

September 28, 2017

IF YOUR LOOKING FOR A GREAT EXPERIENCE I have been a customer at Dutchess Dodge for over twenty years and purchased over 11 vehicle's and each time my experience just gets better.Santos has More

by luciana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Roeber, Santos Aleman, John Mulcahy
September 07, 2017

WORST CUSTOMER SERVICE Worst customer service ever. If you ever plan on investing there, think twice because they are going to make you run for YOUR money. I still am strugg More

by SM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Phil Roeber, John Mulcahy
Sep 12, 2017 -

Dutchess Chrysler Jeep Dodge responded

We value all of our customers, and do our best to accommodate everyone! You gave us a deposit to factory order you a very specific car that we did not have in stock and would not ordinarily sell. And unfortunately, you purchased someplace else before the car you ordered came in. We have already discussed this issue with you, but please give me a call anytime to discuss receiving the refund of your deposit. Phil Roeber, GSM, 845-462-7700

Sep 22, 2017 -

SM responded

Thank you for having this sorted out and ensuring I received my deposit Phil.

April 04, 2017

Great First Time Experience at Dutchess Chrysler Jeep Dodge After my "seasoned" Jeep Liberty broke down, I began to look for a new car at Dutchess Chrysler Jeep Dodge. I had the absolute pleasure of working wit More

by Theresa12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freeman Marshall
May 17, 2017 -

Dutchess Chrysler Jeep Dodge responded

So happy to hear you loved your experience. We value all of our customers and look forward to seeing you again in the future! Enjoy your Wrangler this summer! :)

Sep 28, 2017 -

Dutchess Chrysler Jeep Dodge responded

Awesome! Enjoy your Wrangler!

April 03, 2017

Purchase of a 2017 Jeep Wrangler and a 2017 Dodge Challager I had the great pleasure of working with Freeman Marshall, a top notch salesman at Dutchess Cars in Poughkeepsie, NY. Freeman provided me with great More

by sbarnes63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freeman Marshall
May 17, 2017 -

Dutchess Chrysler Jeep Dodge responded

Thank you for your business and for remaining a valued customer of ours over the years!! Safe travels to you and your family!

April 01, 2017

Best Treatment Ever at a car dealer I have enjoyed dealing with the staff at Dutchess so much that I just bought my third car in 1 year from them. The salesman went out of his way to ge More

by B Nelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freeman Marshall
May 17, 2017 -

Dutchess Chrysler Jeep Dodge responded

Great to hear! Enjoy your new Ram 1500!

March 28, 2017

Best Salsman in Dutchess County "Freeman" We were out looking for a used mini van. We found a few at Dutchess Dodge and scheuled an appointment. We worked with a salesman named Freeman. We had More

by Michelle K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freeman Marshall
March 15, 2017

Buying Experience Excellent Look for "Freeman" I had an wonderful experience from the time I walked in to when I left in my Jeep Cherokee Sport 2017. This is my second Jeep, from the same dealer,wa More

by arlenesantana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freeman Marshall
March 06, 2017

Buy here no ? About it Let me be clear this was a a simple no game playing dealership I went to numerous dodge dealership and experienced nothing but nonsense My rep SAM w More

by RAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
February 11, 2017

Rusty jeep Bought supposedly a brand-new Jeep wild installing my sidesteps on the jeep noticed a bunch of rust. I called them and told them about it and sent t More

by Not Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kenny
...
4
...