Dutch Miller Chevrolet

Had my engine replaced here after a flood. It was an insurance claim. After about a month I got my car back on a Saturday. I noticed oil leaking from it so I called the following Monday to bri It was an insurance claim. After about a month I got my car back on a Saturday. I noticed oil leaking from it so I called the following Monday to bring it back. They said bring it in on Friday. Wednesday comes along and the Check Engine Light comes on and a reduced power message. I pulled it in and they still told me they couldn’t look til Friday. I told them I would wait and they needed to look at it immediately since I just picked it up. They told me to fix it they would have to order parts and they couldn’t give me a loaner. After sitting in the service managers office for hours they magically found the part and replaced it. Still didn’t fix the leak and I’m still waiting for my vehicle with no loaner causing me to miss work. Nobody seemed to care and nobody made any effort to help. My mom ended up having to drive 3 hours to pick me up from the dealer. More

Offered $4000 less than KBB appraisal. Would not recommend dealing with them. Didn’t even look at my truck. Just went by vin # and miles. Would not recommend dealing with them. Didn’t even look at my truck. Just went by vin # and miles. More

It’s the worst place I ever done business, my car drank oil and they would not fix it, 2 1/2 quarts in 3000 miles and 5 quarts in 5000 but they say that meets there standards, I gave bad review and was thr oil and they would not fix it, 2 1/2 quarts in 3000 miles and 5 quarts in 5000 but they say that meets there standards, I gave bad review and was threatened by manager that it would be at my best interest to change my review and I did but it didn’t help any, then he tried to said my insurance wasn’t no good but it states you can change your oil at home if you keep records and receipts and I did. I believe That was all a scare tacktic to get my car. They wanted me to do a second oil consumption just after doing one and said it might take 2 or 3 more consumption and if they did say they fix it, it would take months to get motor in, mind you I live an hour away and they want me to drive every 1000 miles to get oil checked. Then they called with offer and I got got scared and sold it, I did not want to sell it, all I wanted was for them to fixed it, there warranty’s and extended warrantys are not worth what there wrote on. After that it took almost 6 weeks to get a check and still waiting on it to clear bank. I’d like to find out how many people they do that way to get there car back and make big money off of. Very sad. I have just begun because I was afraid I wouldn’t get paid for my car. More

Josh Clagg made my experience at a car dealership relaxed and not anxious like I have been at all of the others. He was very patient and listened to me vent endlessly, took all of those concerns and fixed t and not anxious like I have been at all of the others. He was very patient and listened to me vent endlessly, took all of those concerns and fixed them. He made timely service appointments, and made appointments for my family members. He explained everything to me, was polite and understanding. I couldn't have asked for a better person to have handled my needs. Thank you! More

Great staff they worked very hard to get what I needed done to make my purchase nessesary thanks again! I would recommend them to anyone done to make my purchase nessesary thanks again! I would recommend them to anyone More

I bought my very first brand new car on may 1 both Matt and Nathan Henson were very helpful. Nate went above n beyond to help with whatever he could during the process as they were very busy that day ! I’m and Nathan Henson were very helpful. Nate went above n beyond to help with whatever he could during the process as they were very busy that day ! I’m very satisfied and want to thank both of them very much ! Thanks again guys especially Nathan!! Five star dealership More

Just a great place Amazing Service, Awesome staff and just an overall fun experience. Like they say, If you don't shop Dutch, you'll pay way to much! Amazing Service, Awesome staff and just an overall fun experience. Like they say, If you don't shop Dutch, you'll pay way to much! More

Disaster - headache - liars ! Buying a brand new vehicle in Dutch Miller in South Charleston was my biggest mistake I made. Now, I am being punished. Absolutely horrible customer s Buying a brand new vehicle in Dutch Miller in South Charleston was my biggest mistake I made. Now, I am being punished. Absolutely horrible customer service, a lot of promises but all lies just to make you feel better. When I put a car in the shop ( still having full warranty) they keep my car for a week, put 80 miles on it and burn my gas I had in. Same issue wasn’t fixed 3 difference times I had to bring it in. More

My Experience was AMAZING This was by far the most pleasurable car buying experience I have ever had. I would recommend the sales staff and managers at Dutch Miller Chevrolet t This was by far the most pleasurable car buying experience I have ever had. I would recommend the sales staff and managers at Dutch Miller Chevrolet to any of my Friends and Family! More