Durand Chevrolet

friendly and courtious staff The staff at the desk has friendly and courtious staff The staff at the desk has been very helpful when the chevy dealer that I have been doning business for almost 20 years friendly and courtious staff The staff at the desk has been very helpful when the chevy dealer that I have been doning business for almost 20 years went out of business. Josh was able to pull up my warranty information and did a couple of repairs that would have been costly. thank you durand chevy More

This dealership is top notch from sales to service. I have done business with Durand, for a long time and have purchased many vehicles. They really go the extra mile for their customers. No high pressur have done business with Durand, for a long time and have purchased many vehicles. They really go the extra mile for their customers. No high pressure, more of a partnership to get you the right deal for you! Service is awesome, which is important once you buy a car. It is nice to do business with people you are friends with and get the best pricing and service around. More

The people in the service department have always gone out of their way to make things pleasant.They do what they say and within the time frame specified.Going to the dealer for service is a chore but Joshua of their way to make things pleasant.They do what they say and within the time frame specified.Going to the dealer for service is a chore but Joshua and Dave make the experience more pleasant.Simply,when things go wrong they explain the why's and how it's going to be fixed. More

My 2007 Impala was running rough and was pulling to the right. I called Durand Chevy to schedule routine maintenance (oil change), state inspection, and mentioned that the vehicle was running rough and cou right. I called Durand Chevy to schedule routine maintenance (oil change), state inspection, and mentioned that the vehicle was running rough and could they check this out and let me know what was the problem. Service asked me a couple quiestions and scheduled seervice for the next day. I arrived at 8:00 AM and was greeted by Josh who promptly helped me and took the necessry information. He then then made arrangements to trasnsport me home. A little later, Josh called with the news that I had a defective tire (was ready to blow out). and that he recommended replacing 2 tires, and a front and back alignment as both needed adjustment. He also mentioned that the car should be ready later in the afternoon. I called arounhe bottom line was.d 3:00 PM to see how work was going and was told that they just had to do a road test and that it should be ready in about 1/2 hour. We were puilling intothe dealership to pick up the vehicle when Josh called on my cell phone to tell me that my car wasa ready. I entered service and Josh was ready for me with the paperwork. He explained to me what they had done (how bad the tire was) and what the price was. I was pleasantly surprised at the cost (465.00) as my wife had guessed about $750.00 and I had said we would be lucky if this was the amount. Driving home the car drove like it was new. I was fully satisfied with my service experience at Durand for this visit which is generally the case for my visits to Durand Frank More

My experience of purchasing a new 2011 Traverse was a great experience as the people at Durand Chevrolet were very friendly, courtice, down to earth had the customer needs as first priority. Michael was great experience as the people at Durand Chevrolet were very friendly, courtice, down to earth had the customer needs as first priority. Michael was a pleasant salesman who made you feel comfortable and had your requirements first. No pressure techniques applied which is a plus when you are looking for a new vehicle. I would and will recommend Durand Chevrolet to any one looking to by a new vehicle and suggest they ask for Michael. More

I first went to Durand Chevy in 1998 to buy my first truck. I knew what vehicle I wanted and I called around to locate it, probably 6 dealers. Durand found my vehicle the next day with the exact specs t truck. I knew what vehicle I wanted and I called around to locate it, probably 6 dealers. Durand found my vehicle the next day with the exact specs that I gave them and their price was extremely competitive. I have since purchased 3 more vehicles from them - their Sales team is excellent and their service department is on top of things. They have never done any unexpected service work without first consulting with me and providing an estimate. They are also very friendly and honest. I always recommend Durand to my friends and I am sure I will purchase my 5th vehicle there when I'm ready. More

i purchased a 2004 malibu less than two weeks ago. When a problem arose, i called to have them look at the issue. Josh was on top of the issue from start to finish. He made sure the the problem was take care problem arose, i called to have them look at the issue. Josh was on top of the issue from start to finish. He made sure the the problem was take care of with the utmost importance to me. With out even a chance to argue with him about anything he had all the answer and handle the matter professional . I was very nervous about dealing with service at a dealership. However i will have no problem going back for anything just because of the way i was treated. To me customer service is everything, and Josh is just what every dealership should wish they had. Very impressed. Thanks you More

I always find "Durand Chevrolet" to perform a service on my vehicles with upmost care and consideration. I have done business with "Durand Chevrolet" since the early 70`s and have never been diss service on my vehicles with upmost care and consideration. I have done business with "Durand Chevrolet" since the early 70`s and have never been dissatisfied with any work performed. Keep up the great work!! Warner More

I was recently in for an oil change and the service was outstanding, as usual. The professionalism of the employees was on point. They were helpful in explaining what I needed for service in terms I could outstanding, as usual. The professionalism of the employees was on point. They were helpful in explaining what I needed for service in terms I could comprehend. I had my 1yo. son with me and the play area out front was perfect to keep him entertained while we waited for the work to be completed. I wish all businesses cared about their customers as much as the people down at Durand's. I recommend them to every one I know! More

When I called about the problem I was having they expalined that it was covered under an extended warranty and ordered the necessary parts right awya. When the part was in, they had me come in the s expalined that it was covered under an extended warranty and ordered the necessary parts right awya. When the part was in, they had me come in the same day andf made the replacement in very little time. Since it was under warranty, I can't tell musch about the pricing hence I rated it as OK. Overall it was a pleasnat exoerience to have the problem taken care of with no hassle. More