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Duncan's Hokie Honda
Christiansburg, VA
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573 Reviews of Duncan's Hokie Honda
Trusted dealership Duncan Hokie Honda is the only dealership I trust in the area. Have bought one used and three new cars here over the past decade. Michael Procaccio is Duncan Hokie Honda is the only dealership I trust in the area. Have bought one used and three new cars here over the past decade. Michael Procaccio is a stand up guy! More
60,000 mile service There was always ready to answer questions with prompt service. Everyone was friendly. They remembered who I was and got to know me which was nice. Gr There was always ready to answer questions with prompt service. Everyone was friendly. They remembered who I was and got to know me which was nice. Great customer service. More
Nice experience Although I did have to wait nearly two hours, it wasn't that bad. All staff I came in contact with were very courteous and nice. And they did an exc Although I did have to wait nearly two hours, it wasn't that bad. All staff I came in contact with were very courteous and nice. And they did an excellent job with the window visors. More
Quality people..,quality product Only on an emergency would I have our Honda CR-V or Pilot serviced anywhere else. They treat us like family, and that is always a source of comforting Only on an emergency would I have our Honda CR-V or Pilot serviced anywhere else. They treat us like family, and that is always a source of comforting for us. More
Faith was Great You should buy your next car with Faith Bulson! She did a great job and made the whole process so simple. This is the 5th car I've purchased from Du You should buy your next car with Faith Bulson! She did a great job and made the whole process so simple. This is the 5th car I've purchased from Duncan and wouldn't go anywhere else! More
Didn't plan to buy We had planned to go out on Saturday and just take a look at some new cars. We had heard that new Honda Odyssey was excellent. I had owned Hondas and We had planned to go out on Saturday and just take a look at some new cars. We had heard that new Honda Odyssey was excellent. I had owned Hondas and knew their quality. We did an Internet search. It revealed that there was a model like what we wanted to look at available at this dealership. Upon arrival, another couple was negotiating for the vehicle we Had spotted online. However, they decided to walk away for a few minutes and it opened the window for us to take the vehicle for a test drive. Within 12 minutes my wife was in love with this vehicle. We get back to the dealership and our salesman was so good with her. No Pressure! It was a great experience. Classic "on the way home: "I bought a car but I really didn't mean to!" More
Loyalty I am presently planning the purchase of my SEVENTH Honda from Duncan's Hokie Honda. I do not even consider other car brands or dealerships because o I am presently planning the purchase of my SEVENTH Honda from Duncan's Hokie Honda. I do not even consider other car brands or dealerships because of my continuing relationship with my present car caretakers. The mechanics at Hokie Honda have offered the finest service and I trust their dedication to keeping my car in its best condition. More
Got me in and out quickly I needed to wait on the car and they accomplished the service quite quickly - a little over an hour. The cost was half of what I expected as they did I needed to wait on the car and they accomplished the service quite quickly - a little over an hour. The cost was half of what I expected as they did not do anything that was unnecessary. I do with they had some donuts or bagels in the waiting room, but you can't have everything. We got some breakfast after we left. More
I am pleased This is my third vehicle at Duncan and it keeps getting better. The dealership is clean,friendly, and professional. I would have liked more for my tra This is my third vehicle at Duncan and it keeps getting better. The dealership is clean,friendly, and professional. I would have liked more for my trade but the discount made up for most of it. More
Superior Customer Service with Brandon and Ernie! I wanted to tell you we have a fabulous visit to your Honda dealership and were treated like royalty by Brandon and Ernie! Brandon was both very cons I wanted to tell you we have a fabulous visit to your Honda dealership and were treated like royalty by Brandon and Ernie! Brandon was both very conscientious in taking care of my vehicle and very patient in explaining everything to me before and after the repairs. And my favorite part of the whole experience (which I was honestly dreading...) was my time driving back and forth with Ernie - what a special, caring, wonderful, fabulous guy, who went out of his way to make my entire experience with Duncan's Hokie Honda one to cherish (can you believe I am talking about getting my vehicle repaired?!)...hold on to that fellow as long as you can (and please give him a raise, he surely deserves it!) More