Duncan's Hokie Honda

Service The service provided was done very professionally and in an in a timeframe which was reasonable while I waited. Being able to wait on service perform The service provided was done very professionally and in an in a timeframe which was reasonable while I waited. Being able to wait on service performed is very important to me since I live in Roanoke. More

Great Salesmanship Landon was very knowledgeable & informative about the Honda CR V we purchased & addressed all my concerns. I called him twice & test drove the SUV twi Landon was very knowledgeable & informative about the Honda CR V we purchased & addressed all my concerns. I called him twice & test drove the SUV twice with him & he was always pleasant & never pushy. Sealed the deal!! More

The professionals Car dealerships often are portrayed as less than professional in many areas with sales consultants and other dealership personnel. Not at Duncan Hokie Car dealerships often are portrayed as less than professional in many areas with sales consultants and other dealership personnel. Not at Duncan Hokie Honda. They are the “best of the best”.Coutesous, easy to deal with and Pam Sweet was very diligent and easy to deal with. Excellent in her delivery process and follow up. Again, this dealership has it all together. More

Friendly and reliable service you can count on! The team at Duncan always take care of all my service needs. Their friendly staff make me feel comfortable that they are keeping my vehicle safe and The team at Duncan always take care of all my service needs. Their friendly staff make me feel comfortable that they are keeping my vehicle safe and current on all needs. I realize that all vehicles require maintenance from time to time, both scheduled and unscheduled issues arise. The team is great about looking ahead at future upcoming needs and this helps me to plan financially for larger ticket items so I can more comfortably absorb. Thanks Service Team! Ann King More

Outstanding Service Actually, my name is Adele and I was the one that brought in the car! Not, James! Service is 5 Star; however, buying a car is another rating...hence, Actually, my name is Adele and I was the one that brought in the car! Not, James! Service is 5 Star; however, buying a car is another rating...hence, the 4 for dealership! More

Pristine service!! The staff at Duncan Hokie Honda went above and beyond to assist me with trading in my old CRV for a new Honda Pilot! I could not have asked for better The staff at Duncan Hokie Honda went above and beyond to assist me with trading in my old CRV for a new Honda Pilot! I could not have asked for better service or professionalism. More

Easy and friendly service The service center is always helpful and courteous. They make having to have your vehicle worked on a little easier to deal with. They usually alway The service center is always helpful and courteous. They make having to have your vehicle worked on a little easier to deal with. They usually always call and keep me updated with what's going on. More

Professional service Mr.Ma was very professional. I dropped my car for them to fix next day. I arrived only 5 minutes before the the store was closed. Mr. Ma was very plea Mr.Ma was very professional. I dropped my car for them to fix next day. I arrived only 5 minutes before the the store was closed. Mr. Ma was very pleasant. He was very friendly. Will always have our Honda cars service here. More

First New Car I'm not a person who buys on impulse. It can take me a few passes before I decide on a cake. So, a new car? yeah, I needed to shop. Ask questions. Sho I'm not a person who buys on impulse. It can take me a few passes before I decide on a cake. So, a new car? yeah, I needed to shop. Ask questions. Shop. Then ask a few more. A friend convinced me to try Duncan's Hokie Honda & introduced me to Jon Duncan (no relation to ownership.) Jon was able to handle the twists & turns of my aged family's needs. He also came to the house to facilitate sealing the deal. As for all my questions? they were answered by the time the tires hit the road. And even after, because this is my first new car - I've only had used vehicles in 50+ years. Jon Duncan made that happen. I'd also like to mention Brian & Dorian for their good natured conversation along the way. Thanks. . .. More

First oil change Employees interacted with themselves. I felt like I was a distraction to them. I suppose the mechanical work was done right and the car was washed. Employees interacted with themselves. I felt like I was a distraction to them. I suppose the mechanical work was done right and the car was washed. The entire experience seemed distant like the employees were operating as if pre programmed neglecting the human element toward me. The price was higher than I ever paid anyplace else. I have four cars and I arrange service for my daughters two other cars. I probably won’t return unless I need something repaired specific to a Honda. More