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Duke Automotive
Suffolk, VA
714 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 714 reviews
May 30, 2015
courteous and professional I enjoyed my experience purchasing our vehicle from Duke. The process was fast and without the long wait times we have experienced in the past at othe I enjoyed my experience purchasing our vehicle from Duke. The process was fast and without the long wait times we have experienced in the past at other dealers. I would recommend anyone to go to Duke first. More
by lrh
Employees Worked With
Don Kelly, Bruce Blythe, Stan Bell
May 30, 2015
Friendly, fun, and felt at home I bought a 2015 Chevy Equinox from Duke Auto, and have never had such a laid back, no pressure, fun time buying an automobile. Jerry Butler, my salesm I bought a 2015 Chevy Equinox from Duke Auto, and have never had such a laid back, no pressure, fun time buying an automobile. Jerry Butler, my salesman, treated me like family. I cannot say enough wonderful things about my experience. Everyone there was friendly and helpful. I will be going back when my son needs a car, and I will be asking for Jerry Butler!! More
by equinoxfan
Employees Worked With
Jerry Butler, Don Kelly
May 30, 2015
Great customer service! Stan Bell made our car exchange easy and affordable. He helped us find a car that met our needs and budget with just one visit to the dealership. Th Stan Bell made our car exchange easy and affordable. He helped us find a car that met our needs and budget with just one visit to the dealership. Thank you Mr. Bell for all your efforts to make this happen at a very busy time for us. We highly recommend the Duke dealership! More
by jhartig
Employees Worked With
Stan Bell
May 29, 2015
Duke Service I have been utilizing Duke since 2010 for purchasing and servicing my vehicles. This last service of my wife's Suburban was a great experience. I was I have been utilizing Duke since 2010 for purchasing and servicing my vehicles. This last service of my wife's Suburban was a great experience. I was called with a reminder of the appointment. My service advisor, Ashley Thompson, kept me informed during the day of the progress, cost, and when the work was complete. Mr. Potts, service manager, resolved a prior issue and I was completely satisfied with the resolution. Thank you Duke Service for your professionalism and commitment to your patrons. More
by Dr. John
Employees Worked With
Ashley Thompson, Richard Potts
May 22, 2015
Duke is Awesome It is so wonderful to have such a friendly group taking good care of me, my miles on the road are long and knowing I have a vehicle that will do the t It is so wonderful to have such a friendly group taking good care of me, my miles on the road are long and knowing I have a vehicle that will do the time is truly priceless, "Thanks Duke Automotive", thanks for keeping me safe! More
by EquinoxHappy
Employees Worked With
Susan Ragans
May 11, 2015
Jerry Butler I have been purchasing new cars from Duke Automotive since 1979 and I would never use another dealership. Jerry Butler, our sales person and friend, I have been purchasing new cars from Duke Automotive since 1979 and I would never use another dealership. Jerry Butler, our sales person and friend, has been extremely helpful through the years with each p[urchase. Duke always services our vehicles and Jerry takes a personal interest in each phase of our relationship with Duke. The service department is very efficient and managed to keep my last Buick operating for 150,000 miles. I always recommend Jerry Butler and Duke Automotive to my friends when they indicate they are in the market for an new car. The Duke sales team is great and a pleasure to work with. More
by glsiegle
Employees Worked With
Jerry Butler, Don Kelly
May 06, 2015
Service at Duke Automotive Ashley in the Service Department is the consummate professional. From the moment I called for an appointment, Ashley took care of scheduling my car fo Ashley in the Service Department is the consummate professional. From the moment I called for an appointment, Ashley took care of scheduling my car for service, listened to my concerns when I arrived, and greeted me with a smile! It's wonderful to work with people who obviously enjoy their jobs! Duke Automotive sells quality cars, performs quality service and has wonderful people. They deserve their exceptionally high ratings!! More
by Pat
Employees Worked With
Ashley Thompson
May 05, 2015
Great truck buying experience We searched Duke's inventory on the website before we came to the dealership, we were looking for a new or low mileage truck. We met Al Hicks who was We searched Duke's inventory on the website before we came to the dealership, we were looking for a new or low mileage truck. We met Al Hicks who was a true professional! He was never pushy, he allowed us our time to look around, we really enjoyed working with him. He was so helpful in helping us with our truck purchase and we will use him again and would also recommend him to others. Actually everyone we met while we were there were so nice and very helpful. More
by Nothing like a RED chevy
Employees Worked With
Al Hicks
May 04, 2015
Auto service completion. Was very satisfied with the work that Duke Automotive performed on my automobile. Will gladly recommend this dealership to anyone buying or seeking se Was very satisfied with the work that Duke Automotive performed on my automobile. Will gladly recommend this dealership to anyone buying or seeking service for their vehicle. More
by Al Vann
Employees Worked With
Ashley Thompson, Stan Bell, Al Hicks, Lydia Duke, Mike Williams
April 30, 2015
A real pleasure where you least expect it Everyone , especially Maggie, were down to earth and just good folk to deal with. No amateur enjoys negotiating with a pro and rarely feels good about Everyone , especially Maggie, were down to earth and just good folk to deal with. No amateur enjoys negotiating with a pro and rarely feels good about the results but not the case with Duke. More
by Gasawdust
Employees Worked With
Don Kelly, Lydia Duke, Maggie Kennedy, Mike Williams
