Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Duke Automotive
Suffolk, VA
714 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 714 reviews
June 23, 2015
Onstar Repairs I believe the dealership should re-evaluate its relationship with Alstate warranties. Why would it cover everything in its premium coverage except e I believe the dealership should re-evaluate its relationship with Alstate warranties. Why would it cover everything in its premium coverage except expensive Onstar repairs. Such an inconvenience and when nothing seemed wrong except in its monthly check ups. Repairs weren't really needed. More
by kjbankssr
Verified CustomerEmployees Worked With
Bill Lassen
June 23, 2015
Great all around From the moment you drive in the service center until the time you leave, the people are interactive with you and make you feel that they are concerne From the moment you drive in the service center until the time you leave, the people are interactive with you and make you feel that they are concerned about you and your vehicle. More
by ANDRAE.RIDDICK
Employees Worked With
Jerry Butler, Richard Potts
June 21, 2015
Great experience for a Great Vehicle Our experience with the salesman and dealership was very pleasant, and we love the vehicle. This was our best car buying experience ever! No hassles Our experience with the salesman and dealership was very pleasant, and we love the vehicle. This was our best car buying experience ever! No hassles, no gimmicks, no pressure, no problems! More
by hummer
Employees Worked With
Eric Cobb
June 20, 2015
Great Experience I have bought 5 cars in my life and this is the first time I ever used Duke Automotive. I really enjoyed buying my car from there and Billy Knight wa I have bought 5 cars in my life and this is the first time I ever used Duke Automotive. I really enjoyed buying my car from there and Billy Knight was a great Sales Consultant. I have already given his card to some of my friends that is in the Navy looking for great service and a home town feel. I love my new Buick. I wouldn't go any where else now to get a car except for Duke. Sandra More
by almonjoy
Employees Worked With
Don Kelly, Billy Knight
June 19, 2015
Top notch service Department My service rep was Susan Ragans and it was obvious to me she was there to take care of my need to the very best of her ability. I was impressed! She My service rep was Susan Ragans and it was obvious to me she was there to take care of my need to the very best of her ability. I was impressed! She bent over backwards to take care of both my vehicle needs and my personal needs to get me other transportation so I did not have to wait. The team is awesome and their work was completed in a very professional manner. Their service waiting area was also first class and everyone there really cared about making my visit one to remember in a positive way. Thanks Susan and team! More
by Dave
Employees Worked With
Susan Ragans
June 18, 2015
Duke Automotive Service Dept. Review Duke Automotive Service Department recently serviced my 2000 GMC Sierra truck. The service associate, Jordan, was courteous and friendly. The work w Duke Automotive Service Department recently serviced my 2000 GMC Sierra truck. The service associate, Jordan, was courteous and friendly. The work was performed in a timely manner. The waiting room was comfortable, with free hot and cold beverages, donuts, and snacks. Lydia Duke visited, and offered customers popsicles. It was a very nice experience. The truck was pulled up to the front door, so I was able to drive away. More
by Beverly Judkins
Employees Worked With
Susan Ragans
June 17, 2015
Awesome Duke automotive is a place that I would recommend to everyone .. The staff their are so friendly and helpful . You will not leave unhappy .. Steve and Duke automotive is a place that I would recommend to everyone .. The staff their are so friendly and helpful . You will not leave unhappy .. Steve and Stan are a blessing to have around ... They do all they can to help More
by Pugh12
Employees Worked With
Stan Bell
June 12, 2015
very good service the customer service people.very kind and happy. the service has always done a good job. thanks to asley and her team. job well done on my 2011 chevy the customer service people.very kind and happy. the service has always done a good job. thanks to asley and her team. job well done on my 2011 chevy More
by buckhorn kid
Employees Worked With
Ashley Thompson
June 12, 2015
Found the perfect car! I had a pleasant, easy and enjoyable experience shopping for this car. The sales person let me make up my own mind with a few helpful pointers along t I had a pleasant, easy and enjoyable experience shopping for this car. The sales person let me make up my own mind with a few helpful pointers along the way. We found what I believe is the perfect car for me. I am very pleased. More
by weddingcakex2
Employees Worked With
Maggie Kennedy
June 08, 2015
Wounderful Experience From the time I arrived at the dealership, my purchase experience was great. Everyone I spoke with were friendly. Mr. Al Hicks went over and above to From the time I arrived at the dealership, my purchase experience was great. Everyone I spoke with were friendly. Mr. Al Hicks went over and above to get me the vehicle of my choice. I have shared my experience with friends and family. More
by jan1755
Employees Worked With
Al Hicks
