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Duke Automotive

Suffolk, VA

4.9
714 Reviews

2016 N Main St

Suffolk, VA

23434

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Showing 714 reviews

July 30, 2015

Excellent Service Department I would highly recommend your service department to anyone. Ashley is the friendliest and most helpful person I have ever dealt with. I will definitel More

by trekrider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Thompson
July 30, 2015

over all Over the last 5 years I love the work you have done for me and making me feel like family and I hope we can do more business in the future! More

by Robert Hakes 73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Thompson
July 30, 2015

Great experience Wife and I very happy with our purchase from start to finish. Staff very professional and attentive to our needs. Look forward to doing business wit More

by lagrave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phyliss O'Neill, Don Kelly
July 29, 2015

What buying a new car/truck should be like . No big push just good answers an info on any questions you may have Got my new truck today ,Z 71 and I am very happy with it . More

by RCGONZO3006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Great folks al around. , Stan Bell, Mike Williams
July 29, 2015

A great guy in Service We brought our car in and were greeted by the nicest gentleman behind the counter. He registered our car and took us to a lovely waiting room. The c More

by FlagLady01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberts, Will
July 29, 2015

wonderful greetn,salesman was very caring Treated with respect.wasnt arrogant as another dealer salesman was...listen to us well. Got my payment close to were I need to be...the salesman was More

by MICHAELARMSTRONG723
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Kelly
July 25, 2015

Best dealer we have bought from They sales person Stan Bell & the finance person Dan Kelly were the best ! Could not ask for more! We're willing to do anything we asked of them, V More

by Jmt gates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Kelly, Stan Bell
Jul 27, 2015 -

Duke Automotive responded

Thank U so much for allowing us to help U! Stan and Don are great and enjoy helping people. Thank you for taking time to write a review, and for your business, we look forward to helping you more! - Eley

July 24, 2015

Service is unacceptable borderline fraudulant Took a truck to service at Duke and it took them 4 days to look at it. Then for 1200 dollars claimed to do some work to it. (A quick google search of More

by carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Potts, Susan Ragans
July 23, 2015

Great! Best car buying experience I've ever had. Their people make you feel at home and at ease. We felt like we made friends that day and Just happened to More

by ANDYMIHELCIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Kelly, Richard Potts, Maggie Kennedy
Jul 27, 2015 -

Duke Automotive responded

Car buying shouldn't be exhausting, it should be fun and a great experience, so I am really glad to read you felt that way with our team. Maggie and Don are great in sales, and Richard and our service team will do everything to make your service experience just as great as the sales! Thanks for choosing us, and thanks for taking a minute to write us this review, enjoy your new vehicle and we hope to see you soon! - Eley

July 22, 2015

New vehicle purchase I was looking for a vehicle during a very frustrating time after my current vehicle needed more repairs than I was willing to do again. My daughter an More

by RENAY1742
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hicks
Jul 27, 2015 -

Duke Automotive responded

Thank you so much for for sharing your experience at Duke. Al is fantastic and it's no surprise he made sure you had a great experience! Thank you for choosing us, we are glad we could help since your old car was letting you down. Don't hesitate to call Al, myself or any of us if we can ever help, and I know service will give you a great experience as well! - Eley

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