![](http://dealerrater.com/ncdn/u/2.20250127.944/Graphics/icons/close-x-orange.png)
Duke Automotive
Suffolk, VA
Filter Reviews by Keyword
By Type
Showing 714 reviews
Excellent Service Department I would highly recommend your service department to anyone. Ashley is the friendliest and most helpful person I have ever dealt with. I will definitel I would highly recommend your service department to anyone. Ashley is the friendliest and most helpful person I have ever dealt with. I will definitely be back for all of my service needs. More
over all Over the last 5 years I love the work you have done for me and making me feel like family and I hope we can do more business in the future! Over the last 5 years I love the work you have done for me and making me feel like family and I hope we can do more business in the future! More
Great experience Wife and I very happy with our purchase from start to finish. Staff very professional and attentive to our needs. Look forward to doing business wit Wife and I very happy with our purchase from start to finish. Staff very professional and attentive to our needs. Look forward to doing business with Duke in the future. More
What buying a new car/truck should be like . No big push just good answers an info on any questions you may have Got my new truck today ,Z 71 and I am very happy with it . No big push just good answers an info on any questions you may have Got my new truck today ,Z 71 and I am very happy with it . More
A great guy in Service We brought our car in and were greeted by the nicest gentleman behind the counter. He registered our car and took us to a lovely waiting room. The c We brought our car in and were greeted by the nicest gentleman behind the counter. He registered our car and took us to a lovely waiting room. The car was taken car of in a jiff and we were back home in time to enjoy the rest of the afternoon. Will was so attentive and a pleasure to talk to, definitely an asset to the business. More
wonderful greetn,salesman was very caring Treated with respect.wasnt arrogant as another dealer salesman was...listen to us well. Got my payment close to were I need to be...the salesman was Treated with respect.wasnt arrogant as another dealer salesman was...listen to us well. Got my payment close to were I need to be...the salesman was very generous..worked very hard to make us please.love the service More
Best dealer we have bought from They sales person Stan Bell & the finance person Dan Kelly were the best ! Could not ask for more! We're willing to do anything we asked of them, V They sales person Stan Bell & the finance person Dan Kelly were the best ! Could not ask for more! We're willing to do anything we asked of them, Very helpful folks at this dealership! More
Service is unacceptable borderline fraudulant Took a truck to service at Duke and it took them 4 days to look at it. Then for 1200 dollars claimed to do some work to it. (A quick google search of Took a truck to service at Duke and it took them 4 days to look at it. Then for 1200 dollars claimed to do some work to it. (A quick google search of symptom I am sure). I got the truck back, next day same problem. Very short on the phone to get the truck back up there once they had the money. Don't get service done here. I took the truck else where and they fixed for 200 dollars. Keep the money Duke. More
Great! Best car buying experience I've ever had. Their people make you feel at home and at ease. We felt like we made friends that day and Just happened to Best car buying experience I've ever had. Their people make you feel at home and at ease. We felt like we made friends that day and Just happened to purchase a vehicle as well. We will be going back for sure. More
New vehicle purchase I was looking for a vehicle during a very frustrating time after my current vehicle needed more repairs than I was willing to do again. My daughter an I was looking for a vehicle during a very frustrating time after my current vehicle needed more repairs than I was willing to do again. My daughter and I came to Duke and encountered Al Hicks. Mr. Hicks,although very hot and humid that day took the time to answer our questions and concerns. He made the shopping experience one with no stress and kept me infomed while trying to locate what I desired Even though others thought I should check out other dealership which I did, I came back to Duke because of the service received. Thank you Mr. Hicks I am enjoying my new vehicle More