Duke Automotive

Duke made buying a new car a good experience Staff knowledgeable, friendly and helpful. Would definitely recommend them to friends. Salesperson J. Tunnell very helpful and knowledgeable about Staff knowledgeable, friendly and helpful. Would definitely recommend them to friends. Salesperson J. Tunnell very helpful and knowledgeable about the computer system on the car. More

"Overall good Experience" I have had my vehicle serviced at Duke previously and was always treated with respect, fairness, and my best interest in mind. This made a good imp I have had my vehicle serviced at Duke previously and was always treated with respect, fairness, and my best interest in mind. This made a good impression on me as to where to start in looking for another new vehicle. They were patient and took their time to show me several vehicles that may interest me until finalizing that decision. Through the entire process I was made to feel as though they were doing everything they could to work with me and help meet my needs; as opposed to trying to just push a sale. Basically, they made purchasing a new vehicle a pleasant experience, and not an annoying one. They've accomplished not only gaining a new customer; but, leaving an impression on me that when I need to look for a new vehicle,... "I know who I'll go to." More

Always great service. Always friendly and polite. Keep you well informed. Actual cost aligns with estimate. Good about prioritizing maintenance needs. Have a shuttle to Always friendly and polite. Keep you well informed. Actual cost aligns with estimate. Good about prioritizing maintenance needs. Have a shuttle to take you back and forth to dealership while car being worked on. More

Service Even though I live in Virginia Beach I have used Duke for over 10 years....5 vehicles. Love the people who make you feel welcome as well as they truly Even though I live in Virginia Beach I have used Duke for over 10 years....5 vehicles. Love the people who make you feel welcome as well as they truly care. Susan in Service always goes the extra mile by keeping you informed & makes recommendations. Will continue to make the 45 minute drive as long as they continue to offer the great service! Lydia Duke was greeting & welcoming customers in the service lane today! More

New Cadillac Stan Bell is a great guy to experience buying a new car with. Cant say enough good things about him. Overall great experience. I would definitely rec Stan Bell is a great guy to experience buying a new car with. Cant say enough good things about him. Overall great experience. I would definitely recommend Stan Bell. More

Saleing process was the best I have experienced in 50 years I have tried for many years to purchase from this dealership unsuccessfully. Something has changed in the overall attitude and thought process with t I have tried for many years to purchase from this dealership unsuccessfully. Something has changed in the overall attitude and thought process with the addition of Mike. I normally purchase 1 vehicle a year and have for many years . This is my third GM product since 1968 and really hope that I will not be disappointed. As a retired business consultant I would suggest that Duke has a business model worthy of consideration for other dealers. T.M. Hardison Retired Business Consultant More

Pleasant, fast, prepared to meet my needs. I have been dealing with Jerry Butler since he went in the business. He is knowledgeable, professional, honest and truly wants to meet your needs. I have been dealing with Jerry Butler since he went in the business. He is knowledgeable, professional, honest and truly wants to meet your needs. More

Epic Customer Service Yet Again Even after purchasing six vehicles from Duke over the past five years, we are still amazed at how they can exceed our expectations time after time. T Even after purchasing six vehicles from Duke over the past five years, we are still amazed at how they can exceed our expectations time after time. Their customer service is legendary and the purchasing experience is always comfortable and pleasant time after time. More

Service at Duke is Like Visiting Family I realized I would be a little late for my service appointment and when I called I was reassured it would be no problem. When I arrived, I was receive I realized I would be a little late for my service appointment and when I called I was reassured it would be no problem. When I arrived, I was received with genuine kindness; the check in process was speedy and my car was ready before I had time to read my book! Although I have to travel from Virginia Beach, the staff's genuine kindness and outstanding service makes it all worth while! More

GREAT Everyone is ready to help. Very nice people. They always have fresh donuts in the waiting room along with drinks and coffee if you want. I would not w Everyone is ready to help. Very nice people. They always have fresh donuts in the waiting room along with drinks and coffee if you want. I would not want to go anywhere else. More