Dublin Toyota
Dublin, CA
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551 Reviews of Dublin Toyota
Worked with Billy S. to have service performed. Appreciated the time he took to answer every question that I had. Showed a deep depth of knowledge with an honest approach. Appreciated the time he took to answer every question that I had. Showed a deep depth of knowledge with an honest approach. More
Absolute worst dealer i have ever been too. Sold me a TRD pro and then they crashed the door while driving it to clean it. They wont replace the door. I paid a huge markup for this truck and it should be new pro and then they crashed the door while driving it to clean it. They wont replace the door. I paid a huge markup for this truck and it should be new. I cant believe they want me to accept a door that has bondo applied and painted aftermarket which is not the same quantity as a factory paint job. After paying a markup for this new truck. Then they tell me that wont do anything. Terrible service. Will not return More
I bought a Toyota Prius Prime Plug-In Hybrid with the help of Zolboot Zack Ganbold. I had no idea what car to get so Zack showed me the different cars and told me their features. He guided me to a car th help of Zolboot Zack Ganbold. I had no idea what car to get so Zack showed me the different cars and told me their features. He guided me to a car that best matches what I wanted and more. I know love the car I bought. He was super patient showing me around and answering my questions, overall nice and friendly. He did not try to push extra things I did not need or want. He sat me through the entire process and even got me an amazing deal. More
The seller promised give me the key cover and a/c outlet clip tap. I checked it only cost about $50. I already mailed ask him... no reply nothing over 1,5 month he just keep silience. clip tap. I checked it only cost about $50. I already mailed ask him... no reply nothing over 1,5 month he just keep silience. More
Foe ease of customer service, go somewhere else Long review for a start to finish experience with Dublin Toyota employees. Purchased a Rav4 Hybrid through Dublin Toyota after quite a tumultuous expe Long review for a start to finish experience with Dublin Toyota employees. Purchased a Rav4 Hybrid through Dublin Toyota after quite a tumultuous experience. I had absolutely TERRIBLE experiences with 3 sales team members (one I did not get a name from him, Mike, and Greg Jackson). One did not seem to have answers about any cars. Did not know what was on the lot and was showing us cars that were not what they were. Mike seemed too busy to assist, even after he made a commitment to communicate with me the following day. And lastly, Greg, who tried so hard to sell me anything he could, instead of what I was looking for. The pressure was a bit discouraging, but I took it with a grain of salt, as I know they are there to sell. I think he might do better if he actually listened to what the buyer was looking for, instead of telling them what they wanted. I ended up pretty turned off by the experience and started looking elsewhere even though the car I really wanted was sitting on their lot. A week or so later, I saw an available car AGAIN at Dublin Toyota. I asked my boyfriend to reach out to someone and we got lucky with Rohan Sharma. He was responsive, told us what our options were, honest with what we could or could not get and all in all, enjoyed the experience with him. The following day we went in to purchase the car. Our experience with the finance manager, Najib Noori was on point with our experience previous to Rohan. The process seemed easy, but a lot of mistakes and calling me back to sign more documents (at least 5 different times after he told me I was done). Ended up being that the car they sold me as new was actually a used car and they tried to tell me it was only a quick rollback, but the car was with a previous owner for 6 months (!!!). They tried to convince me all was the same, which with seeing the car, seemed right, but just the feeling of not getting the full information, but getting fed the information slowly after the car is already purchased doesn't sit right with me. I would recommend Rohan, as I still communicate with him, and with each frustrating thing that pops up. Najib is STILL calling us to come sign more documents that he forgot to have us sign when we were actually there to purchase the car. He is trying to get us to sign a CARFAX document that was not given to us prior to selling (the information us the car-- information that was oddly given to us after we had completed our purchase. While I'm busy at work, I'm not able to answer calls and off too late, so I get at least 5-6 calls plus text messages a day to get this document signed. It is a 3rd party document that has nothing to do with the sale of the car, but seems like they're trying to cover up something that they messed up on. All in all, great car and I just wish Dublin Toyota had more customer service oriented sales people and an organized finance department. The face of the dealership are the people you interact with and it's disappointing to say the least. Purchasing a car should not be so difficult, especially when you know exactly what you want and don't have a complicated financing (we paid fully in cash for this vehicle, so it was easier than loans and payments). More
SERVICE ON TOYOTA YARIS 2007 HE GAVE GOOD ADVISE ON MY TOYOTA YARIS. MADE APPT RIGHT AWAY AND CALLED RIGHT AWAY WHEN IT WAS DONE.ENJOYED WORKING WITH ERIC DAVIDSON HE GAVE GOOD ADVISE ON MY TOYOTA YARIS. MADE APPT RIGHT AWAY AND CALLED RIGHT AWAY WHEN IT WAS DONE.ENJOYED WORKING WITH ERIC DAVIDSON More
Derek from Dublin Toyota got hostile and condescending with me as soon as I said I was not interested in the car. He mocked me and told me I simply don't know what I'm doing. Patronizing, rude, condescend with me as soon as I said I was not interested in the car. He mocked me and told me I simply don't know what I'm doing. Patronizing, rude, condescending, and absolutely poor form for a salesperson. Shaming is not the way to earn someone's business, but this guy's ego got the best of him and he decided to puff up his chest instead of trying to earn a customer. What a joke. More
Six months search ended here! A long time friend of mine recommended that I give Satish a call. I was looking for a very specific Tacoma that I was having a hard time locating. I e A long time friend of mine recommended that I give Satish a call. I was looking for a very specific Tacoma that I was having a hard time locating. I even walked off one dealership because they were wasting my time. Satish was very professional, up front and I felt like I could trust him. This is my eighth Toyota I bought over the years and hopefully not my last. I would definitely recommend anybody that is looking for a good deal to come see Satish at Dublin Toyota. More
We bought a car today in cash and after paying, we had to wait 4 hours to get the keys! They were apparently backlogged with the car wash and dealing with other customers! We went home and came back to get o wait 4 hours to get the keys! They were apparently backlogged with the car wash and dealing with other customers! We went home and came back to get our car. Really took the excitement out of driving a way in our new car. They need to improve in customer service. I see many sales employees just sitting around so management lacks in training their employees on world class customer service More
Amazing Service! Had such a terrific experience!! LARISA WATTS is AMAZING!! She made my experience so much fun! She is very honest and has a BEAUTIFUL personality! She Had such a terrific experience!! LARISA WATTS is AMAZING!! She made my experience so much fun! She is very honest and has a BEAUTIFUL personality! She has a lot of knowledge about all the vehicles Toyota sales on the lot. She is a 10 star.... but You all know we only are allowed 5... Come check them out and ask for the LOVELY Larissa Watts! Thanks for helping me make my vehicle dreams come true! More