
Dublin Buick GMC Chevrolet Cadillac
Dublin, CA
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1,749 Reviews of Dublin Buick GMC Chevrolet Cadillac
Excellent Customer Service Lincoln Haven at the Infinity Dealership is my go-to guy when I need service on my Q40. He provides excellent customer service and it's a pleasure de Lincoln Haven at the Infinity Dealership is my go-to guy when I need service on my Q40. He provides excellent customer service and it's a pleasure dealing with him. More
Fast friendly service I received fast and friendly service and got out of there with two GMC trucks in a short amount of time. They also offered to deliver the trucks since I received fast and friendly service and got out of there with two GMC trucks in a short amount of time. They also offered to deliver the trucks since we had no trade-ins which was a huge help More
I had an oil change. The car wash is free but should at least look like it was washed. It was terrible looked like not even washed. The time before the nice advisor even v The car wash is free but should at least look like it was washed. It was terrible looked like not even washed. The time before the nice advisor even vacuumed the drivers side. He said just for kindness! The service was very unpersonalized! The advisor said little to nothing about what was done and what should be done soon. He wasnt unfriendly but he didnt care!! I expect more from the dealership i bought my car from ! More
Pricey Service, OK Support Was not greeted upon arrival, had to wait to make sure rep was open. And $250 for 7.5k service, really? Was told that due to cargo box, complimentary Was not greeted upon arrival, had to wait to make sure rep was open. And $250 for 7.5k service, really? Was told that due to cargo box, complimentary wash prohibited, but had it manually washed and, although the gesture was nice, the result was subpar. More
Love our Yukon JR took the time to find out just what we wanted. And we are very happy with our Yukon. Looking forward to enjoying it for years to come. JR took the time to find out just what we wanted. And we are very happy with our Yukon. Looking forward to enjoying it for years to come. More
Excellence in customer service I've been having my car serviced at this location for approximately 7 years and during that time I've seen Service advisors come and go. I've dealt wi I've been having my car serviced at this location for approximately 7 years and during that time I've seen Service advisors come and go. I've dealt with some good, fair and a couple just horrible. However during this time Ernie Avalos has remained a constant. He is always patient,polite, accommodating in every way. He ALWAYS represent the dealership in an excellent manner. Hopefully his supervisor know what an asset Ernie is to the business. I found the other advisor that day to be nice . Great staff there, More
Always a great experience at Dublin GMC Ernie and the team were and are always great. Every time I drop my truck off the service is quick and timely and great work. Ernie and the team were and are always great. Every time I drop my truck off the service is quick and timely and great work. More
Quality of service Choosing a quality dealership for service needs is very important. There are 3 things a dealership must have in order to get my business. 1.) Customer Choosing a quality dealership for service needs is very important. There are 3 things a dealership must have in order to get my business. 1.) Customer service 2.) Quality of service repair 3.) Appointment scheduling More
Awesome experience The purchase of my vehicle was great. Mike was great, didn’t do the pressure sales stuff and treated me with respect, unlike Jim Bass at Stead Cadilla The purchase of my vehicle was great. Mike was great, didn’t do the pressure sales stuff and treated me with respect, unlike Jim Bass at Stead Cadillac in Walnut Creek. The only thing that could have been better was the finalizing of the deal. The wait to get in the finance office was entirely too long. More
Service appointment disaster Made an appointment for something that should have taken 15 minutes and took 90, even after I told them that I couldn't wait long. Made an appointment for something that should have taken 15 minutes and took 90, even after I told them that I couldn't wait long. More