Dublin Buick GMC Chevrolet Cadillac

Heated Seat It took a while but they gave us a loaner for the duration so no issue. The car came back fixed, everything worked out. Happy It took a while but they gave us a loaner for the duration so no issue. The car came back fixed, everything worked out. Happy More

Rick Deeds is the best I've been working with Rick Deeds (the service manager) for years, and he never fails to take great care of his customers and their vehicles. I'm ver I've been working with Rick Deeds (the service manager) for years, and he never fails to take great care of his customers and their vehicles. I'm very grateful for the consistently outstanding customer service provided, and the excellent care my vehicle receives during service. Keep up the great work, you've earned a customer for life. More

OUTSTANDING FAST SERVICE This is the best dealership we have ever had. Service is prompt, fair, and always completed on time. With 5 purchased vehicles from this dealer, we w This is the best dealership we have ever had. Service is prompt, fair, and always completed on time. With 5 purchased vehicles from this dealer, we would never go anywhere else. More

Took 3 hours and my truck came back with oily hadprints! I took my 2018 3500 HD Denali DRW in for the “complimentary” oil change. I also asked for the fuel filter to be changed. When I made the appointment I took my 2018 3500 HD Denali DRW in for the “complimentary” oil change. I also asked for the fuel filter to be changed. When I made the appointment, I was told I would be out in under an hour. I agreed and made an 8:30 am appointment. When I dropped my truck off, it was about 8:15. So far, so good. Time passes...and passes. At 10:00 I told them I had another appointment to get to and when would my truck be ready. I was told “soon”. At a few minutes after 11, my truck was ready. Since I was late, I paid and left. Later in the day, I noticed an oily handprint on the drivers side running board. This led me to look closer and I saw oily prints on the drivers door handle, the paint, the drivers door panel and steering wheel. Since I was headed out for a month long trip with my RV, I just cleaned it as best I could and went on my way. Then, I checked the fuel filter service indicator and saw it had not been reset. This led m to wonder if the work had actually been done (this was the only part I actually paid for). In short, over time, and clearly sloppy work. I’ll never be back. More

Service on a trip I was on a trip from Idaho to visit my children in California. I discovered the my 2017 Corvette was due a 500 mile oil change. I called the service I was on a trip from Idaho to visit my children in California. I discovered the my 2017 Corvette was due a 500 mile oil change. I called the service department at Dublin Buick GMC and explained that the oil change was due and that I would appreciate it if it could bee accommodated with minimum impact on my trip. The girl on the phone asked me what would br good for me and offered me a slot in my time frame. The service was begun as soon as air arrived and finished on time. No impact on my trip. Great job! More

Great Service, care for their customers After taking my vehicle here for a service, I have to say that the general manager really cares about his customers and made sure I left satisfied. After taking my vehicle here for a service, I have to say that the general manager really cares about his customers and made sure I left satisfied. More

Customer service Great customer service and good deals. Willing to match prices with Infiniti along with the interest rates. Where other dealerships can’t or would not Great customer service and good deals. Willing to match prices with Infiniti along with the interest rates. Where other dealerships can’t or would not do. Will definitely come back for the next car. More

Cadillac Service Center The service at the Cadillac Service center is always excellent. I was met promptly by a professional service advisor. The car was serviced and retur The service at the Cadillac Service center is always excellent. I was met promptly by a professional service advisor. The car was serviced and returned freshly washed. I never have difficulty getting an appointment scheduled in advance in my desired time frame. More

not happy Xt5 was repainted and had runs None of it was not on car fax. Can’t imagine how it got thru the detail shop. Jenna has detail shop clean car tw Xt5 was repainted and had runs None of it was not on car fax. Can’t imagine how it got thru the detail shop. Jenna has detail shop clean car twice and we still had to clean it later that nite. More

Listened to what I was looking for and met my needs I do recommend this dealership. My first visit was spent with Alex and he showed me the different trim levels of the 2019 Traverse so I could figure o I do recommend this dealership. My first visit was spent with Alex and he showed me the different trim levels of the 2019 Traverse so I could figure out which trim had the amenities my wife wanted. My second visit was with Josh and he had my wife test drive an AWD Traverse 3LT because it had everything we wanted. As we expected, the correct monthly payment and overall price of the car could not be agreed upon during that visit. As I shopped around and began working deals with other dealerships, Alex diligently tried to help with the numbers. I know that I was not the easiest customer because we also wanted to trade in a vehicle that we were upside down on, but I have purchased many cars and knew the dealership would make money regardless. We were very close to the numbers I wanted but then I made a deal with another dealership. Alex went to work again and got me the same deal but his vehicle was better because it had the black accent package. We went to the dealership one last time to finalize it and we have been thoroughly enjoying our Traverse since! More