Dublin Buick GMC Chevrolet Cadillac
Dublin, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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I have purchased a car from this dealership and used their service department several times. The purchase process was a bit of a hassle. Looking back, I should have walked away then. The service departm their service department several times. The purchase process was a bit of a hassle. Looking back, I should have walked away then. The service department initially was good, with good service reps. Now, however, the current crop of service reps is cold and unhelpful. I purchased the Auto Butler service with the vehicle, and it used to be easy to schedule appointments and rent a car from them while your car was being worked on. The car would look beautiful when I picked it up. However, the last two times, they applied the coating without properly washing the vehicle first, sealing visible dirt in!!! And now it literally takes months to get an appointment (they are blaming it on Covid), you cannot get a rental, and their shuttle only goes 10 miles. They say they cannot take you all the way home, but they can take you to BART. I asked to speak to the manager and was told by the service rep he would be right with me. I waited 10 minutes for Lyft, but the manager never came. I will be demanding the remainder of the Auto Butler contract be cancelled and I receive a refund for the balance. I will not be doing any further business with Dublin Chevrolet. More
Vlad is great! He really knew his stuff! We went to 10+ various dealerships and he was the most knowledgeable sales person. He knew the differences in the trim levels and easily and clearly answered all of various dealerships and he was the most knowledgeable sales person. He knew the differences in the trim levels and easily and clearly answered all of our questions. He was prompt to bring around another trim level of a new Yukon that had just arrived to show us. More
Booked a last minute oil change, Ernie Avalos is my service advisor and he is exceptional.Excellent customer service. The car wash is a plus. Thank you GMC for Ernie. service advisor and he is exceptional.Excellent customer service. The car wash is a plus. Thank you GMC for Ernie. More
Had the truck I wanted.. They had the truck I had been looking for. I think I got a fair price. So far it's the after care that really lacks. Salesman said he would get me They had the truck I had been looking for. I think I got a fair price. So far it's the after care that really lacks. Salesman said he would get me a t-shirt they were selling, but that was just lip service. Didn't really want the 10yr warranty but they talked me into it. Now 3 wks later I find out that it's not thru GM but some cut rank bank that has their hands in lots of things. I have been trying to get some parts ordered and put on for over 3wks now. Plus they told me I could buy the parts at cost but so far they don't seem at cost to me...will look into it further. Salesman has been dragging his feet on the order and I have to look up the part # which hasn't been easy. I told him I wanted a toneau cover but still hasn't offered any advice on which one to get for a truck with a roll bar. Once again, seems like the salesman says everything to get the sale, then forgets about you. More
Brought my srx in for service in March. Mike Gress is amazing and took good care of me as usual. Currently waiting for a back order part to complete job. amazing and took good care of me as usual. Currently waiting for a back order part to complete job. More
Excellent service and open during the epidemic. Anthony was terrific. Said what would happen and it happened like he said. Period. The vehicle was serviced on time and I was updated on any issues. Anthony was terrific. Said what would happen and it happened like he said. Period. The vehicle was serviced on time and I was updated on any issues. More
oil change & filter Reliable service, in on Monday, 2 hrs for oil change & filter. Thankful dealership service is available. Car wash as part of service is great!! x Reliable service, in on Monday, 2 hrs for oil change & filter. Thankful dealership service is available. Car wash as part of service is great!! xxx More
Great Relaxed Car Buying Experienced Dealership was a pleasure to work with and provided an easy, relaxed process for me and my two boys to test-drive and make a deal on the vehicle I rea Dealership was a pleasure to work with and provided an easy, relaxed process for me and my two boys to test-drive and make a deal on the vehicle I really wanted. Great job everyone and I look forward to working with the dealership in the future. More
In the past I have traveled over 300 miles to get a good deal However Dublin Buick GMC had the most aggressively priced trucks that I could find in California, which was a pleasant surprise. From the mome deal However Dublin Buick GMC had the most aggressively priced trucks that I could find in California, which was a pleasant surprise. From the moment I arrived they were extremely helpful and accommodating and without being pushy. Jonathan took great care of me, he listened to what I wanted and he found a way to get the deal done for me. I highly recommend Dublin GMC to anyone shopping for a vehicle and I especially highly recommend working with Jonathan. More
Everyone we encountered here were friendly and very knowledgeable. They exceeded our expectations and we will definitely recommend this dealership to our family and friends. All sales were done outside knowledgeable. They exceeded our expectations and we will definitely recommend this dealership to our family and friends. All sales were done outside(due to COVID-19) and it was very clean and sanitized. More

