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Dowling Ford

Cheshire, CT

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68 Reviews

1011 S Main St

Cheshire, CT

06410

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Showing 68 reviews

July 26, 2017

Great 4 hour Delivery experience My husband & I showed up at Rick Frame's desk in the morning without warning. We asked him to show us the model we were interested in from the deale More

by Race Car Fans 68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The "Bosses in the Office" (the gals of course)!, Richard Frame
July 02, 2017

Great Good experience with Rick Frame and Dowling. Rick was straight forward and transparent. Did not negotiate on price, but had already done research and More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Frame
Jul 04, 2017 -

Dowling Ford responded

Thank you for writing about your visit with us, and congratulations on your new car! Rick is an asset to Dowling Ford, and it is encouraging to hear he impressed you by delivering our trademark service. Best, Lauren Dowling - Lauren.dowling@snet.net

May 27, 2017

Great Experance Rick was great no games no hassle. The best experiences I have had with a car dealer. Rick went out of his way to make sure the car was in the conditi More

by SLP34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Frame
May 29, 2017 -

Dowling Ford responded

Thank you for writing about your visit with us, and congratulations on your purchase! Rick is an asset to Dowling Ford, and it is encouraging to hear he impressed you by delivering our trademark service. Best, Lauren Dowling - Lauren.dowling@snet.net

May 06, 2017

Car purchase I had a good experience at Dowling, relaxed atmosphere and no pressure and no salesman hovering over me. Rick Frame was a pleasure doing business with More

by Ren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Warnken, Richard Frame
May 10, 2017 -

Dowling Ford responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Dowling Ford. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Lauren Dowling - Lauren.dowling@snet.net

March 22, 2017

Rick Frame This was the easiest car shopping experience ever! I went in and met with Rick, he was very personable and made the whole ordeal quick and easy. It More

by Alison M Howell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Frame
Mar 23, 2017 -

Dowling Ford responded

Thank you for your feedback and recommendation. It's fantastic to know that Rick was able to make your car purchase easy and quick. We look forward to working with you or anyone you might send our way in the future. Best, Richard Frame, richardframe@sbcglobal.net, (203) 272-2772

March 12, 2017

Richard Frame - Very helpful Thank you all for your great, direct and transparent selling service. It was very clear and no nonsense process which was very appreciative. This is n More

by Joe Sticca
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Frame
Mar 14, 2017 -

Dowling Ford responded

Joe, thanks for the great review and for choosing Dowling Ford! Please come visit us if you need anything else, be it service or sales. Best, Richard Frame, richardframe@sbcglobal.net, (203) 272-2772

March 08, 2017

very helpful and knowlegable I walked in and met with Rick Frame, I told him what I was looking for and he got right to it and located exactly what I was looking for. He made su More

by danerrichetti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Frame
Mar 14, 2017 -

Dowling Ford responded

Thank you so much for this 5-star review about your experience! We always enjoy hearing from our customers. I am pleased to hear that Rick was so helpful and accommodating during your visit. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. All the best, Richard Frame, richardframe@sbcglobal.net, (203) 272-2772

February 14, 2017

2013 F150 XLT - Valentine red From the time we walked onto the lot our vehicle was just there waiting for us. Rick took us from care beginning to end and everything was smooth as c More

by carrierose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Frame
Mar 14, 2017 -

Dowling Ford responded

It's important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Thank you for referring us! Sincerely, Richard Frame, richardframe@sbcglobal.net, (203) 272-2772

December 17, 2016

very efficient dealership This is a very professional dealership . The sales person - Rick Frame was very knowledgeable on my new Ford Escape. The dealership was able to get t More

by Sally104
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Frame
Dec 20, 2016 -

Dowling Ford responded

Your kind words mean a lot to us, Sally. We appreciate your feedback and are happy to hear that Rick was able to meet your needs. At Dowling Ford, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Richard Frame, richardframe@sbcglobal.net, (203) 272-2772

November 28, 2016

Couldn't have been easier Rick Frame was very personable and transparent. His approach made this car buying experience an enjoyable one and we will definitely be back in the f More

by MMagic25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Frame
Nov 29, 2016 -

Dowling Ford responded

We appreciate you taking time to leave us a great review. We are pleased to hear Rick did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call. Sincerely, Richard Frame, richardframe@sbcglobal.net, (203) 272-2772

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