Dowling Ford
Cheshire, CT
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Great 4 hour Delivery experience My husband & I showed up at Rick Frame's desk in the morning without warning. We asked him to show us the model we were interested in from the deale My husband & I showed up at Rick Frame's desk in the morning without warning. We asked him to show us the model we were interested in from the dealer website. He slapped a plate on the back of it for a test drive. We returned to his desk, said "that's the one". Rick and his great gals in the Office completed all Delivery paperwork, his Service/Parts Dept. mounted a new tire on the vehicle per our request. All was expedited by early afternoon, Rick set up all the "bells & whistles" which were new to us and still learning. He waved us on to a safe 45 min. trip back home. GREAT EXPERIENCE & HIGHLY RECOMMENDED ! More
Great Good experience with Rick Frame and Dowling. Rick was straight forward and transparent. Did not negotiate on price, but had already done research and Good experience with Rick Frame and Dowling. Rick was straight forward and transparent. Did not negotiate on price, but had already done research and Dowling's off-the-lot-price (sticker + fees) still came in lower than comparable cars at other dealers with lower sticker prices (but higher all-in prices). Rick and Dowling followed through quickly on all points of purchase (detailing, plates, registration, several special requests, CPO warranty certification) and I took the car home on the second visit. More
Great Experance Rick was great no games no hassle. The best experiences I have had with a car dealer. Rick went out of his way to make sure the car was in the conditi Rick was great no games no hassle. The best experiences I have had with a car dealer. Rick went out of his way to make sure the car was in the condition I was looking for. Dowling was straight with me on price and there was no need to negotiate. I bought a used car and Rick was able to deliver. Dowling is like a hidden gem of a dealer. It looks a bit rough on the in side but they seem to find the best used cars and make them look like a new car when you pick it up. I would definitely work with Rick again when it comes to another car. Thanks Dowling More
Car purchase I had a good experience at Dowling, relaxed atmosphere and no pressure and no salesman hovering over me. Rick Frame was a pleasure doing business with I had a good experience at Dowling, relaxed atmosphere and no pressure and no salesman hovering over me. Rick Frame was a pleasure doing business with. We will definitely come back again. More
Rick Frame This was the easiest car shopping experience ever! I went in and met with Rick, he was very personable and made the whole ordeal quick and easy. It This was the easiest car shopping experience ever! I went in and met with Rick, he was very personable and made the whole ordeal quick and easy. It was no nonsense and straightforward which I appreciated very much. Would def. recommend the dealer and most importantly Rick! More
Richard Frame - Very helpful Thank you all for your great, direct and transparent selling service. It was very clear and no nonsense process which was very appreciative. This is n Thank you all for your great, direct and transparent selling service. It was very clear and no nonsense process which was very appreciative. This is not what you always find in dealerships. More
very helpful and knowlegable I walked in and met with Rick Frame, I told him what I was looking for and he got right to it and located exactly what I was looking for. He made su I walked in and met with Rick Frame, I told him what I was looking for and he got right to it and located exactly what I was looking for. He made sure that the vehicle had all the options and extras I specified and even had the dowling garage install what the vehicle didn't have. More
2013 F150 XLT - Valentine red From the time we walked onto the lot our vehicle was just there waiting for us. Rick took us from care beginning to end and everything was smooth as c From the time we walked onto the lot our vehicle was just there waiting for us. Rick took us from care beginning to end and everything was smooth as could be. One of the best experiences of car buying I have ever experienced. Will definitely refer people their way. More
very efficient dealership This is a very professional dealership . The sales person - Rick Frame was very knowledgeable on my new Ford Escape. The dealership was able to get t This is a very professional dealership . The sales person - Rick Frame was very knowledgeable on my new Ford Escape. The dealership was able to get the exterior and interior colors I wanted with all the features. More
Couldn't have been easier Rick Frame was very personable and transparent. His approach made this car buying experience an enjoyable one and we will definitely be back in the f Rick Frame was very personable and transparent. His approach made this car buying experience an enjoyable one and we will definitely be back in the future! More