Service Department is outstanding both Jennifer Quigley & Tech A33 are exceptional employees who represent Dowling well. This is the 2nd time Tech A33 has worked on my truck with NO evidence he was there. No finger prints anywhere, no smudges on wheels etc. Thank you for taking exceptional car of my truck.

came to Dowling Ford in Cheshire when I went on line to schedule a recall service. While I was making an appointment there was a special deal offered for a free oil change and tire rotation it indicated $79.95 value as I read it. I’m a senior citizen so it seemed like a good deal as I have been looking for a new Ford Dealership to use and this add brought me in. During the service evaluation they never told me in advance that the service was not as the add indicated. Only after they had my vehicle did they tell me about this. They also recommended I change the air and cabin filter I had told them to do for $190 until the bait and switch with the oil change. I then told them no I’ll pay for the oil change. I did speak with your service manager (Jordon Boots) about this concern. He was very disrespectful he indicated it’s not like Dowling Ford is a food bank, like I needed to use a food bank what an ugly statement to make and smiled while stating it. I left there feeling horrible the way he spoke of me. If this is how you treat new potential customers, seems a strange way to gain them. I will be sending this same communication to Ford corporate customer service to let them know how I was treated as three time Ford F150 purchaser. I was very impressed with your service advisor Andrea Piccorillo(997). But your service manager Jordon Boots is very disrespectful and lacks proper communication and shouldn’t judge people because they complain. I suggest he could use some proper communication and empathy management training. I was in customer service for over 25 years and realize how difficult service can be, but I never pre judged people or made them feel like they were getting over. I always worked to get a good resolve for both. Sorry for this long email Thank you Anthony Wagner

Steve brinson please call 8322588826 Trying to buy 2 cars now Mamakkkbq Jana wanna bbq Anna an

Family atmosphere here. Fran and Justin were more than accommodating and went above and beyond to provide excellent service. I would highly recommend them to anyone in search of a vehicle.

Dowling Ford has a very small town dealership feel to it which I prefer over the corporate “high pressure” dealerships out there. They were very personable and I wouldn’t hesitate to buy from them again.

Scheduled an appointment to come buy a car. Confirmed that I was coming day of. Both myself and my partner took the day off of work and drove nearly 2 hours one way. Literally 1 mile away from the dealership they called me to say that they sold the car. Extremely unprofessional. Classic scummy car dealership. Don't waste your time here because they clearly don't respect it.