Dover Honda - Service Center

The service manager was very good at answering my questions and the service was great. questions and the service was great. More

Everyone at Dover Honda is exceptional. Very personable and professional. I would recommend Dover Honda to everyone looking for a car Very personable and professional. I would recommend Dover Honda to everyone looking for a car More

BEWARE OF SERVICE DEPARTMENT - Missed leaking / rusted brake lines. Update: Manager Mike Watson left his number in a reply to my Google review, claimed to want to discuss and ‘make it right’. So I call brake lines. Update: Manager Mike Watson left his number in a reply to my Google review, claimed to want to discuss and ‘make it right’. So I called , left a VM, waited over 2 weeks, no call back. I assume the canned reply to bad reviews is purely for show, and they have no intention to correct the mistakes of their service department. Look at these reviews, cool that salesman are able to convince people to leave a good review while they’re buying a new car, but almost every review I can find regarding the service department on Google is terrible. Original review: Brought my CRV in for multiple services including new tires all around, transmission fluid change, oil change, and FRONT BRAKES. It appeared they did the job well so I paid and went on my way. I was coming back to have 2 new CV axles I purchased from NAPA installed, but the service advisor told me there was a recent policy change and they could no longer install customer supplied parts. No biggie, I understand liability and all. So I take my car to another garage to have the axles installed. They call me shortly after I drop the CRV off to tell me my front brake lines and distribution block are rusted, leaking, and dangerous. I came in to see it with my own eyes. I’m lucky I wasn’t in an accident. How in tf did Dover Honda not see these critical and dangerous front brake lines while replacing my front brakes, and performing more than one “multipoint safety inspection” on the vehicle. They were underneath that car MULTIPLE TIMES and missed this. Dover Honda’s negligence put me and my passengers at risk, find a garage you can trust and don’t put you and your family’s lives in the hands of this service department. More

I was very pleased with my Dover Honda experience…. I contacted another dealership for an appointment to have two different safety recalls taken care of and they gave me an appointment in November (8 m I contacted another dealership for an appointment to have two different safety recalls taken care of and they gave me an appointment in November (8 months in the future)…! Dover Honda gave me an appointment in 7 days…! The service personnel were very friendly and helpful. It was a great experience… Thank you Dover Honda…! More

I was there for warranty work. All went as planned. Vehicle was ready much earlier than was originally promised. Nice job. All went as planned. Vehicle was ready much earlier than was originally promised. Nice job. More

Good communications, detailed explanations of services, and personable contact make service a pleasure. Repairs made efficiently and effectively. and personable contact make service a pleasure. Repairs made efficiently and effectively. More