Dover Dodge Chrysler Jeep - Service Center

Horrible service experience. Dropped my car off to have a abs light inspected and also a brake inspection. After the diagnosis I stated I would do the work myself and buy the parts. I payed for the diagnost abs light inspected and also a brake inspection. After the diagnosis I stated I would do the work myself and buy the parts. I payed for the diagnostics and when i went to drive out of the lot my car would barely stop and the abs light was worse. then i agreed to do the service there instead of paying for a tow...1100 dollars and 2 days later the truck was no different. Very Very soft braking and abs light still flashing. Cant help but think it was a way for the tech to rack up service bills and make more money off me but it could be an honest mistake. Either way I payed a lot of money for a car that went from having an issue to now borderline undriveable because it takes very very long to stop. Service advisors seemed cool and also frustrated for my issue and didn't seem to try and upsell me in any way like other places but they aren't the ones working on the vehicles. More

If I could give zero stars I would. Car was dropped off If I could give zero stars I would. Car was dropped off for service at 7:45am. 4:30 pm I’m told that nothing was done and they need it another day If I could give zero stars I would. Car was dropped off for service at 7:45am. 4:30 pm I’m told that nothing was done and they need it another day Unprofessional unreliable. If you want to keep your car here for long period time with no work done to it. This is the place to go to. Never again. Save yourself a headache. This place is making money off of no hours of work performed. More

Kevin is very good at bait and switch. And has very poor customer relations., Goldee also talks a good game but doesn’t follow thru..... Patty does nothing except make harassing phone calls about four mont customer relations., Goldee also talks a good game but doesn’t follow thru..... Patty does nothing except make harassing phone calls about four months before your lease is up , I currently have a complaint filed with consumer affairs. ... Stay far away from this dealership. More

Takes over 2 weeks to get an appointment First oil change and it took 2.5 weeks to get an appointment... and for no specific time. So after waiting 2.5 weeks for the appointment, I still had First oil change and it took 2.5 weeks to get an appointment... and for no specific time. So after waiting 2.5 weeks for the appointment, I still had to wait almost 3 hours for a simple oil change. No planning at all on their part. I chalked it off as a one-off issue and the fact that it was "just an oil change" being the issue. But 30 days later when my truck was leaking oil - it took 3 weeks to get an appointment. Seriously... 3 weeks. Go somewhere else for service if you need something done. Otherwise, plan to make routine maintenance appointments weeks or months in advance. More

Excellent Dealership I think the dealership was really outstanding to deal with. My dealer, Izzy, was very respectful and knowledgeable. He made the deal happen which I di I think the dealership was really outstanding to deal with. My dealer, Izzy, was very respectful and knowledgeable. He made the deal happen which I didn't think was possible. He was very straight forward and did not pull any punches. He was up front with the facts throughout the transaction. The management was also very easy to deal with and very respectful. I would also mention that Ashley was the first person I dealt with over the phone and she was very knowledgeable and I also would credit her for this great experience at Dover Dodge. I would not have even come into the dealership if it weren't for my discussion with her. I would recommend this dealership to anyone looking for a new Dodge/Chrysler/Ram/Jeep truck or car and looking to make a great deal. More

Terrible terrible terrible service I bought a new 2017 ram power wagon , after 2 weeks transmission went. Now couple months later only 7k miles trans went again. The pawned me off on p I bought a new 2017 ram power wagon , after 2 weeks transmission went. Now couple months later only 7k miles trans went again. The pawned me off on paramus dodge , they have no loaner vehicles , I have no vehicle for my buisness; I will be contacting "7 on your side " and getting the owner "eric nielson"involved. Look for it on tv soon. More

My service experience. I have always been very satisfied with the service at Dover Dodge. They are the greatest. They take excellent care of my car every time. I have always been very satisfied with the service at Dover Dodge. They are the greatest. They take excellent care of my car every time. More

Friendly, amazing service!! Tom, Brian and Joe are top notch I am never disappointed when I go there for service, they deliver when they promise, every single time! They always do their best to fit me in accord I am never disappointed when I go there for service, they deliver when they promise, every single time! They always do their best to fit me in according to my tough business schedule More

Excellent staff Service department employees were curdios explained everything and really know there job excellent and professional. The waiting room was clean stocke Service department employees were curdios explained everything and really know there job excellent and professional. The waiting room was clean stocked with coffee and water More

Excellent service as always! I Beought in my jeep for an oil change and seat adjustment issue. They fixed My seat and gave me an oil change in a timely manner as always. This deal I Beought in my jeep for an oil change and seat adjustment issue. They fixed My seat and gave me an oil change in a timely manner as always. This dealership is very reliable and their service staff is top notch! I'll be returning for future service needs and recommend them highly. More