Dover Dodge Chrysler Jeep
Rockaway, NJ
Filter Reviews by Keyword
By Type
327 Reviews of Dover Dodge Chrysler Jeep
An unfortunate situation that ended with a happy customer! Many thanks to Joe P. and Peter M.! An unfortunate incident happened in March 2016 with my "certified used" fabulous purchase of my 2013 Ram 1500....( Many thanks to Joe P. and Peter M.! An unfortunate incident happened in March 2016 with my "certified used" fabulous purchase of my 2013 Ram 1500....(sold to me by Anthony P...an amazing salesman who has moved on)...in the end Peter did the right thing and I left with a new 2016 Ram 1500! Thank you to Joe P who is an awesome salesman and did everything right to get us in our new truck the same day. Never thought we would drive out with a NEW 2016 that looked exactly like my 2013, of course the new features in the 2016 were a bonus! Joe went the distance to make sure that my 2016 Ram was everything I wanted, the running boards are awesome! I am truly grateful that the dealership heard my concerns and valued my business enough to make sure that I was a satisfied customer. Thank you Joe and Peter for doing your job like a true professional. More
The Ease of Purchasing our 6th car Dover Dodge/Jeep has been our go place since we started buying jeeps. J.C. is our favorite salesman and each time we purchase/lease he is the man . Th Dover Dodge/Jeep has been our go place since we started buying jeeps. J.C. is our favorite salesman and each time we purchase/lease he is the man . The entire dealership to include sales ,finance , service , and support staff are all well aware of customer satisfaction .. Over the Memorial Day Weekend , we purchased our 6th car from them , and this time it was even easier than in the past . Called J.C. , inquired about a Wrangler and what we wanted to do with our 2014 Cherokee Trailhawk. ,The options he explained were well within our plans and we said we would be up the next day . By the time we arrived , he had several cars for us to look at , picked one out and within 2hrs , Trailhawk turned in , and drove out in a 2016 Wrangler Sport Unlimited . The greatest part is everyone knows us and were on a first name basis with them all .. Dover Dodge/Jeep will be the only place we buy and service our cars More
William Wallace Will helped me find the perfect car at a great price. I would certainly recommends him to anyone. I was in touch with several dealers and Will' Will helped me find the perfect car at a great price. I would certainly recommends him to anyone. I was in touch with several dealers and Will's follow up and sincerity was really appreciated. No pressure and very helpful! Thanks Will! More
Brand new car with 0 credit I am a customer who never thought I would qualify for a new car. But lamonte did everything he could to get me approved, and I was in my 2016 dodge da I am a customer who never thought I would qualify for a new car. But lamonte did everything he could to get me approved, and I was in my 2016 dodge dart within 3 hours. I would like to thank lamonte and Kevin for all there help More
Very responsive and helpful Joe and lamonte did a great job at answering all our question and working hard to find the right deal that works for both of us. Joe and lamonte did a great job at answering all our question and working hard to find the right deal that works for both of us. More
Great Sales Rep Will W., but watch out for the Finance Dept. In the 1st week of May 2016, I bought a 2016 Dodge Journey Crossroad (certified pre-owned for the wife) mainly because my Sales Rep Will W. was great In the 1st week of May 2016, I bought a 2016 Dodge Journey Crossroad (certified pre-owned for the wife) mainly because my Sales Rep Will W. was great to work with. He was very approachable, knowledgeable, and friendly. (see Will if you go here) But watch out once you go into the finance dept. as my Fin. Rep added on additional warranties that he said was mandatory (they weren't) and also raised my financing rate higher then what I already agreed on. Then he talked me out of having him fish with the other banks for the rate I was promised because it would really hurt my credit report he said. More
car buying experience I had bad experience with Dover Dodge. It seemed I was rushed and not given ample time to make a decision.I tried to reached the sales person as well I had bad experience with Dover Dodge. It seemed I was rushed and not given ample time to make a decision.I tried to reached the sales person as well as the financial manager who was so arrogant, unfriendly. I tried to leave messages to call back but not a single response from neither of these guys.I was not provided a demo of the car features which could have been helpful. More
New 2016 Jeep Grand Cherokee I just leased my 4th Jeep Grand Cherokee with Dover Dodge and I have been very happy with the vehicle, my sales person (Kevin Zidlick) and Customer Se I just leased my 4th Jeep Grand Cherokee with Dover Dodge and I have been very happy with the vehicle, my sales person (Kevin Zidlick) and Customer Service. I sent my son to Dover Dodge and he is leasing a Dodge Truck and my daughter is also leasing a Jeep. Kevin has always been there to help me get what I want in the budget I give him. He has never let me down. This last purchase I told him I was thinking of either a black or a silver Jeep Grand Cherokee. Because I have always owned black I started thinking that no one would know I have a new Jeep if I don't change up the color. After I got off the phone with Kevin I decided to ride by Dover Dodge to look at the colors again and what is sitting out front is a new silver Jeep Grand Cherokee with the big wheels. I said to myself that is my car. I didn't know what color I was going to choose until I got there after dinner but when I did, he had my silver Jeep Grand Cherokee all ready for me out front. I was so excited because that is the color I had decided on in the end. I could not believe he knew I was going to pick that color and had the car waiting for me. That is knowing your customer and being pro-active. I was a HAPPY CAMPER. Thank you Kevin. See you in 3 years. More
Top notch service Lamonte went above and beyond to accommodate us in our lease of a new Durango. I will recommend him and the whole Dover Dodge team to everyone I kno Lamonte went above and beyond to accommodate us in our lease of a new Durango. I will recommend him and the whole Dover Dodge team to everyone I know. Thanks for everything! More
Honest, Friendly, & Knowledgeable Jason and Lamonte were so knowledgeable. I had a lot of questions and they knew the answer to all of them. Jason showed me all of the features of my Jason and Lamonte were so knowledgeable. I had a lot of questions and they knew the answer to all of them. Jason showed me all of the features of my new car. He even helped a few days later when I forgot how to do some things. Lamonte, the manager, was also very friendly and honest about the car, the price, and the best choice for me. Thank you both! More