Dover Dodge Chrysler Jeep

their ebay store is not good, no customer service Bought part on ebay. They sent but sent in flimsy plastic so part fell out on way to my place. They answered once and then nothing. No customer servic Bought part on ebay. They sent but sent in flimsy plastic so part fell out on way to my place. They answered once and then nothing. No customer service. Had to file claim on ebay to get refund. lousy customer service, will never buy from these guys again. Check their ebay feedback, many negatives about their service and business practices. Steer clear of these guys!!! More

unhappy customer I took car to have a problem checked. Went to answer cell phone outside. I came back in and help was taken off of lift . I told them to start repairs I took car to have a problem checked. Went to answer cell phone outside. I came back in and help was taken off of lift . I told them to start repairs and they were very rude. I took jeep and found lug nut cover missing. Was told they would have to have customers take their own wheels off because of my complaint. They refused to replace as I would have to pay. They stated it was rusted and fell off. They refused to look to see if mechanic forgot to put on. I will never have them repair my jeep again. They need to to take a class in customer service. More

Dealership Review Dover Dodge was the best dealer ship that I have dealt with in all the years that I have been buying new cars.John Castillo is a great salesman very h Dover Dodge was the best dealer ship that I have dealt with in all the years that I have been buying new cars.John Castillo is a great salesman very helpful knows the product.It was never a pleasure to deal with a new car salesman until i met john. I would recommend him to everyone that is looking to buy a Dodge/ Jeep Product More

our salesman was polite and accomadating. he made the experience very comfortable. as far as the pricing i feel they did as much as they could. in a pleasant mann was polite and accomadating. he made the experience very comfortable. as far as the pricing i feel they did as much as they could. in a pleasant manner . a More

Great Experience!! My 3rd vehicle from you in 4.5 years. I live about 2 hours away and because of the hassle free process I will continue to make the trip! Awesome deale My 3rd vehicle from you in 4.5 years. I live about 2 hours away and because of the hassle free process I will continue to make the trip! Awesome dealership! More

Exceptional Experience at Dover Dodge Joe Ponzio, our Sales Consultant, worked tirelessly to make sure we got the Jeep of our dreams. He was the consummate professional. We are absolutely Joe Ponzio, our Sales Consultant, worked tirelessly to make sure we got the Jeep of our dreams. He was the consummate professional. We are absolutely thrilled with our purchase and we would highly recommend Joe Ponzio and Dover Dodge to anyone! More

The lease of a new Chrysler town and counrtry This experience of optaining a new vehicle was by far the most pleasant ever. Professional, fast and efficient was the entire proses.Not excactly sure This experience of optaining a new vehicle was by far the most pleasant ever. Professional, fast and efficient was the entire proses.Not excactly sure if I would get a new vehicle I drove away about 2.5 hr later with a new car and totally satisfied with the deal. Thanks so much. More

.. Every one was very helpful& friendly.and Nick was great.Answered all my questions and made the process of buying a car a very happy experience(which i Every one was very helpful& friendly.and Nick was great.Answered all my questions and made the process of buying a car a very happy experience(which is how it should be)we have bought many cars but will be returning to them for sure More

"Enjoy your new ford" I recently visited this dealership for my second new car purchase. 6 years ago I purchased a brand new Ram 1500 and had nothing but great things to sa I recently visited this dealership for my second new car purchase. 6 years ago I purchased a brand new Ram 1500 and had nothing but great things to say about the truck and the dealership. they knew their vehicle and the features offered and they wanted to sell their stock. So when it came time to move onto a new vehicle Dover Dodge was the logical choice. Or so I thought. Overall the initial experience was great. Then it came time for "the numbers". Well they came to the table and offered me about $7,000 less for my trade than a local ford dealer had and also came off the sticker about 4,000 dollars less than the same ford dealer. That is a $11,000 difference. I truthfully am a dodge man and wanted to give them the chance to compete so I told them what ford was offering. They not so kindly responded to me by saying "Enjoy your new ford", got up from the table and left me sitting at the desk. My fiancé and I were completely dumbfounded. Now this was't a basic salesman. This was a manager. This account is the sole reason i went out the following day and purchased a brand new F-150. I know this seems drastic as there are other dealerships but any manufactuerer that allows this kind of "customer service" is not one I am going to support. And just so you know guys.... I am enjoying my new ford... Especially with the extra cash in my pocket that you didn't rip me off for. More

I was looking for a dodge for two weeks. I went to several dealers but I decided to go Dover Dodge. I heard from a friend that they have a great salesman, his name is Jack. I am not an easy going cust several dealers but I decided to go Dover Dodge. I heard from a friend that they have a great salesman, his name is Jack. I am not an easy going customer, I ask many questions, many times. Jack was very patient with me, and spend hours explaining the whole process and options available to me. Throughout the whole process he was very professional and impressed me with his knowledge of the car. This is not my first car but I must say working with Jack was a pleasure. At the end I got a great deal and was very happy. Way to go Jack Tkacz !!! More