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Doug Smith Subaru
American Fork, UT
43 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 43 reviews
August 07, 2023
Blaine and Rich went above and beyond for us after an accident totaled our vehicle. They made the process so easy and stress free and got us exactly what we were looking for in less than a week. We love accident totaled our vehicle. They made the process so easy and stress free and got us exactly what we were looking for in less than a week. We love Doug Smith Subaru!! More
by Rainchick
Employees Worked With
Blaine Brady, Rich Green
December 09, 2022
Extremely pleased with my purchase. It was a friendly experience overall. My concerns are well taken care of even after the purchase. Rich Green is a great gentleman to work with. He ma It was a friendly experience overall. My concerns are well taken care of even after the purchase. Rich Green is a great gentleman to work with. He makes sure you questions are answered. More
by Thet Khant
Employees Worked With
Rich Green, Skyler Bradford, Ruben
July 11, 2022
We were extremely pleased with the service we received. Blaine Brady was very helpful and patient. The car was in excellent condition when we picked it up. Thanks taking the stress out of this experienc Blaine Brady was very helpful and patient. The car was in excellent condition when we picked it up. Thanks taking the stress out of this experience! I know that if I need more help with anything they will be there for me. More
by Reid
Employees Worked With
Blaine Brady and Rich
June 29, 2022
I took my Subaru into a dealership where they informed me, it would cost over $600.00 to fix the tail gate, so I went to Subaru in American Fork for help. David Sanders greeted me, entered the car wher me, it would cost over $600.00 to fix the tail gate, so I went to Subaru in American Fork for help. David Sanders greeted me, entered the car where he flipped a switch. He solved the problem, tail gate moves up and down. David is so capable, intelligent, charismatic and professional. He made my day, with his awesome attributes. Thank you David, I appreciate your help, I thought your qualities were a thing of the past. Dorothy Herrera More
by DorothyEva
Employees Worked With
David Sanders
June 02, 2022
Best purchase experience ever. My salesman was easy to work with and everyone else was very accommodating. Recommend them highly. Love my car! My salesman was easy to work with and everyone else was very accommodating. Recommend them highly. Love my car! More
by Hanminchul
Employees Worked With
Mitch and Rich
June 02, 2022
Great place to do business. Great people and excellent customer service. My family has purchased several cars from them and are extremely satisfied with them. Great people and excellent customer service. My family has purchased several cars from them and are extremely satisfied with them. More
by Blazer13
Employees Worked With
Frank Smith
June 01, 2022
Very friendly dealership. Every body we’re Very friendly and concerned about your comfort. Maintenance personnel were very good about things were done properly. They informed Every body we’re Very friendly and concerned about your comfort. Maintenance personnel were very good about things were done properly. They informed of the detail I was concerned about. Great job to all the employee’s of Doug’s Subaru More
by Kleeleno
Employees Worked With
Outback XT
April 06, 2022
As soon as I walked into the dealership, Blaine was coming towards me welcoming me and asking what he could do to help me. He listened to my concerns and suggested solutions. He didn't try to sell me coming towards me welcoming me and asking what he could do to help me. He listened to my concerns and suggested solutions. He didn't try to sell me or direct my decisions. He listened. I left that day with a 2021 Ascent and couldn't be happier with the vehicle and the quality of purchasing experience I had there. Then the time for the first servicing arrived, and Ashlyn from the service department made me feel like family from the moment she said Hello and Welcome. She made the entire service process easy to understand, quick to do, and she kept me appraised of my Ascent's status all the way through through text messages. She explained the service invoice and answered all my questions. My sister-in-law, Jeani Colwell, bought her Subaru at Doug Smith Subaru, and she recommended coming here. She was right. We will be back and have already recommended this place to others. Great customer service! More
by onenrg6
Employees Worked With
Blaine Brady in sales, Ashlyn in Service
April 04, 2022
I have used this dealership before and it was great. They didn’t let me down this time either. The process was quick and easy. David and Mike wer the best to work with. I highly recommend this dealershi They didn’t let me down this time either. The process was quick and easy. David and Mike wer the best to work with. I highly recommend this dealership for my or your next Subaru. More
by Cdb5300
Employees Worked With
Mike, David mgr
