Dorian Ford
Clinton Township, MI
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This is my second time buying a car from Dorian Ford. Everyone was friendly, cooperative, and helpful at every step of the process. They were flexible and understanding on a couple minor snags, and exp Everyone was friendly, cooperative, and helpful at every step of the process. They were flexible and understanding on a couple minor snags, and expedited the process smoothly. Oh, and I'm really happy with my new vehicle. More
I have been a customer of Dorian Ford for many years. Great sales staff, great personal service. I will continue to be a customer of Dorian Ford for all my future purchases!! Great sales staff, great personal service. I will continue to be a customer of Dorian Ford for all my future purchases!! More
The sales person David Smith is ver friendly, courteous, knowledgeable ,professional and pleasant. Follows up either by phone or an email also takes his to explain things, keep up the good work. knowledgeable ,professional and pleasant. Follows up either by phone or an email also takes his to explain things, keep up the good work. More
The service center here is a complete joke. Took over a week to NOT even look at my car. Then said nothing was wrong with it when there is a terrible, loud, grinding noise every time I turn the wheel. week to NOT even look at my car. Then said nothing was wrong with it when there is a terrible, loud, grinding noise every time I turn the wheel. The manager, Chris, mocked my wife on the phone when she implied that they were incorrect in their assessment. Chris, "the manager", then said he would not be fixing our car and said we could pick it up. My wife is not an impolite person, this was not a screaming match. It was my wife being upset about the wait and the "assessment" and him saying "nevermind we are not fixing it." I only buy fords. Have my whole life. Only take them to dealerships for quality work. This is the worst Ford service center, with the worst management, in the state. Hands down. Will never go back and will make sure no one I know ever goes as well. More
Excellent customer service, very willing to address all my questions and concerns. Our salesperson fully explained all the features on the new car which was very important to me my questions and concerns. Our salesperson fully explained all the features on the new car which was very important to me More
Very professional, excellent service, and very knowledgeable about their products. All our questions were answered to our satisfaction and we felt that we were under no pressure to purchase. knowledgeable about their products. All our questions were answered to our satisfaction and we felt that we were under no pressure to purchase. More
Was looking for a good used car. Thank you Jim Williams for all your info on my vehicle of choice and no pressure salesmanship. I would highly recommend. for all your info on my vehicle of choice and no pressure salesmanship. I would highly recommend. More
I've been driving my new Escape for a week and I can't express how happy I am with my purchase. Thanks to Mike Dyjewski and the entire Mike Dorian Ford team for working with me to get me into a new vehic express how happy I am with my purchase. Thanks to Mike Dyjewski and the entire Mike Dorian Ford team for working with me to get me into a new vehicle quickly and efficiently. It's a great team, professional and friendly. More
Best new vehicle purchase experience ever! Lisa Z. was amazing and the entire staff at Dorian was extremely friendly and helpful. Was extremely easy and beyond happy! HIGHLY recommend! amazing and the entire staff at Dorian was extremely friendly and helpful. Was extremely easy and beyond happy! HIGHLY recommend! More
Hands down the best dealer. I drive across town for them and won't go anywhere else. Family business means caring service and clear accountability. and won't go anywhere else. Family business means caring service and clear accountability. More