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Dorian Ford

Clinton Township, MI

4.5
243 Reviews

35900 Gratiot Ave.

Clinton Township, MI

48035

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Showing 243 reviews

January 30, 2021

This is my second time buying a car from Dorian Ford. Everyone was friendly, cooperative, and helpful at every step of the process. They were flexible and understanding on a couple minor snags, and exp More

by jackmagiera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Matthews
Feb 01, 2021 -

Dorian Ford responded

Jack, thank you for being a loyal Dorian customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We greatly appreciate the support and are glad to hear you enjoyed your experience with Roy. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

January 06, 2021

I have been a customer of Dorian Ford for many years. Great sales staff, great personal service. I will continue to be a customer of Dorian Ford for all my future purchases!! More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max
Jan 07, 2021 -

Dorian Ford responded

Linda, Thank you for being a loyal Dorian customer. We greatly appreciate the support and are glad to hear you enjoyed your experience with Max. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are always here for you. Please let us know if there is anything else we can help you with. Safe Travels!

December 14, 2020

The sales person David Smith is ver friendly, courteous, knowledgeable ,professional and pleasant. Follows up either by phone or an email also takes his to explain things, keep up the good work. More

by Mansubee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Smith
Dec 14, 2020 -

Dorian Ford responded

Mansubee, Thank you for being a loyal Dorian customer. We greatly appreciate the support and are glad to hear you enjoyed your experience with Dave. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are always here for you. Please let us know if there is anything else we can help you with. Safe Travels!

December 02, 2020

The service center here is a complete joke. Took over a week to NOT even look at my car. Then said nothing was wrong with it when there is a terrible, loud, grinding noise every time I turn the wheel. More

by Adam.sharp1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris
Dec 02, 2020 -

Dorian Ford responded

Adam, thank you for your feedback about your wife’s service visit on her 2008 Fusion. Our customers mean a great deal to us and we regret that we failed to provide your wife a positive experience. If you'd like to discuss further, please reach out to our Service Manager, Chris Schultz, at (586) 792-4100.

November 17, 2020

Excellent customer service, very willing to address all my questions and concerns. Our salesperson fully explained all the features on the new car which was very important to me More

by Kmmcandrews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Zerilli
Nov 17, 2020 -

Dorian Ford responded

Kmmcandrews, Thank you for being a loyal Dorian customer. We greatly appreciate the support and are glad to hear you enjoyed your experience with Lisa. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are always here for you. Please let us know if there is anything else we can help you with. Safe Travels!

November 09, 2020

Very professional, excellent service, and very knowledgeable about their products. All our questions were answered to our satisfaction and we felt that we were under no pressure to purchase. More

by Radseidel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary, Ryan
Nov 09, 2020 -

Dorian Ford responded

Radseidel, Thank you for being a loyal Dorian customer. We greatly appreciate the support and are glad to hear you enjoyed your experience with Gary and Ryan. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are always here for you. Please let us know if there is anything else we can help you with. Safe Travels!

November 06, 2020

Was looking for a good used car. Thank you Jim Williams for all your info on my vehicle of choice and no pressure salesmanship. I would highly recommend. More

by michael_dubay2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Nov 06, 2020 -

Dorian Ford responded

Michael, Thank you for being a loyal Dorian customer. We greatly appreciate the support and are glad to hear you enjoyed your experience with Jim. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are always here for you. Please let us know if there is anything else we can help you with. Safe Travels!

October 03, 2020

I've been driving my new Escape for a week and I can't express how happy I am with my purchase. Thanks to Mike Dyjewski and the entire Mike Dorian Ford team for working with me to get me into a new vehic More

by tstockel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dyjewski
Oct 05, 2020 -

Dorian Ford responded

Thomas, Thank you for being a loyal Dorian customer. We greatly appreciate the support and are glad to hear you enjoyed your experience with Mike. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are always here for you. Please let us know if there is anything else we can help you with. Safe Travels!

September 30, 2020

Best new vehicle purchase experience ever! Lisa Z. was amazing and the entire staff at Dorian was extremely friendly and helpful. Was extremely easy and beyond happy! HIGHLY recommend! More

by carriecap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Zerilli, Carolyn Dorian
Oct 02, 2020 -

Dorian Ford responded

Carriecap, Thank you for being a loyal Dorian customer. It is customers like you that make this dealership the best one. As a family owned and operated dealership we take pride in making sure every customer receives the best service possible. We are beyond glad to hear you enjoyed your experience with Lisa. We are always here for you. Please let us know if there is anything else we can help you with. Safe Travels!

September 29, 2020

Hands down the best dealer. I drive across town for them and won't go anywhere else. Family business means caring service and clear accountability. More

by Plusjamais35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CErickson
Sep 29, 2020 -

Dorian Ford responded

Plusjamais35, Thank you for being a loyal Dorian customer. It is customers like you that make this dealership the best one. As a family owned and operated dealership we take pride in making sure every customer receives the best service possible. We are beyond glad to hear you enjoyed your experience with Colette. We are always here for you. Please let us know if there is anything else we can help you with. Safe Travels!

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