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Dorian Ford

Clinton Township, MI

4.5
243 Reviews

35900 Gratiot Ave.

Clinton Township, MI

48035

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Showing 243 reviews

August 26, 2021

This is the third vehicle leased from them. Services is always top notch. Special order and lease process went smoothly. My salesman Roy Matthews kept me informed through the entire process, pickup went sm More

by LindaDPress
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Matthews, Mark Champ
Aug 26, 2021 -

Dorian Ford responded

Linda, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Roy and Chiamp. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

August 23, 2021

The lease process went smoothly from start to finish. Roy (sales) contacted me a few months prior to my lease turn in date. The new F150 was ordered exactly how I requested and delivered on time. My second More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Matthews
Aug 23, 2021 -

Dorian Ford responded

John, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Roy. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

July 29, 2021

Drove from NY to buy a used Ranger I’d been looking for over the course of a couple months. Everyone was great and helped with issues with the title company not getting my registration and plates before m More

by sean.b.gillen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie, Steve
Jul 30, 2021 -

Dorian Ford responded

Sean, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Ronnie & Steve. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

July 09, 2021

Excellent customer service! Very polite and professional, I went to many dealerships around and Dorian is the only one that had what I wanted and were not rude like many other places. More

by Swatsx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and Matt
Jul 12, 2021 -

Dorian Ford responded

Swatsx, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Chris and Matt. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

July 09, 2021

This is the 3rd vehicle that I have bought from the used lot. Excellent customer service! Very polite and professional. Very helpful not overly pushy salesman would definitely buy another car from them agai More

by T.S. Blackman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Barachkov
Jul 12, 2021 -

Dorian Ford responded

T.S, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Pete. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

July 05, 2021

Very helpful not overly pushy salesman would definitely buy another car from them again. Found what I was looking for and can't be happier More

by kristinkoss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na
Jul 06, 2021 -

Dorian Ford responded

Kristinkoss, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with us. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

June 03, 2021

Will take your money give you a car with exciting issues, won't disclose it till after sale, then say oh, we were gonna fix it we forgot, but anyway to late now for you to complain, go fix it, no returns More

by Dorian are scammers
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will keep for now
Jun 10, 2021 -

Dorian Ford responded

*** unverified visit *** We appreciate when our customers take time to review us but it seems that you may have the wrong company as we don't have any record of you ever having visited us. Maybe you have us confused with another company? If there is something we can help you with, please contact me, Gary Torrento - Sales Manager - (586) 840-1075.

Jun 10, 2021 -

Dorian are scammers responded

Typical Dorian Ford Behaviour, lying again, You know very well who I am, I spoke to Dan (salesman), Tony (Manager), Carolyn (owner) About the Ford expedition, All with the same attitude I don't care about you once the car is Sold,

May 26, 2021

I bought a car from them out of state because it was the exact car I was looking for. It took a while for the salesman to take me seriously (I was only getting one or two word replies when I asked a questio More

by bmcgorrin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Williams
Jun 02, 2021 -

Dorian Ford responded

Bmcgorrin, thank you for being a Dorian customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We greatly appreciate the support and always welcome feedback from our customers because it helps us improve. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

May 20, 2021

Emily was a pleasure to work with. She worked to find the vehicle we wanted and to make sure the transaction was as smooth as possible. More

by carldebscheer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Weber
May 24, 2021 -

Dorian Ford responded

Carl & Deb, thank you for your support and for being loyal Dorian Ford customers. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Emily. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

April 10, 2021

Always a good buying experience. My sales person Derek has treated us well for many years now. I will recommend Dorian to my friends. Thanks More

by Rambler59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Soklo
Apr 12, 2021 -

Dorian Ford responded

Rambler, thank you for being a loyal Dorian customer for many years. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We greatly appreciate the support and are glad to hear you enjoyed your experience with Derek. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

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