
Dorian Ford
Clinton Township, MI
Filter Reviews by Keyword
By Type
Showing 245 reviews
Confirmed by phone that a vehicle I wished to purchase was still in stock and available. I asked them if they would hold it until I arrived as it was a 3 hour drive each way, that it would be a straight u was still in stock and available. I asked them if they would hold it until I arrived as it was a 3 hour drive each way, that it would be a straight up sale with no trades or financing. Salesman confirmed that it was available and would be held until I arrived. I drove straight to the dealership and even called from my cell on the way, leaving a voice mail with the salesman as to my ETA according to my Garmin. On arrival I was told "sorry" but the vehicle had sold to a customer that had looked at it the previous week but could not get financing. The salesman claimed that he tried to call me back but that my phone number was blocked, which is absolutely untrue! I lost a day of work and burned 3/4 tank of fuel. I did not expect this type of behavior by a dealership, at least not one with any integrity. More
I drove 2 hours to purchase a 2008 Ford Edge, I called Mike, made a appointment, she said the car was available and ready to test drive, when I arrived at the dealership, went to look for him, he was talk Mike, made a appointment, she said the car was available and ready to test drive, when I arrived at the dealership, went to look for him, he was talking on the cel phone for few minutes, then looked at me ans asked me " What are you here for"? I said, I called ealry today you regarding the 2008 Ford Edge. he said "it's sold" I said, how come it is sold? Why didnt you call me to avoid 2 hours drive to the dearlership? He just laught at me, saying that he was there to make money not to inform customer that vehicles are beging sold. STAY WAY FROM DORIAN FORD! More
Price was not as discussed with sales person and paperwork reflected differently. Tire had a bubble in tire, maintenance was not done on car from a turned in lease. The Sales Manager was rude and de paperwork reflected differently. Tire had a bubble in tire, maintenance was not done on car from a turned in lease. The Sales Manager was rude and definately should not hold a position working with people. Seems to be shady dealings going on there. The finance person did not go over the total amount of price of car and terns. He only pointed out different payments. More
I traded in my old G6 and got a new 2012 Ford Focus and I love it! I've had it for 3 weeks and it's been great. The options are wonderful. I'm pleasantly surprised with all of the options, like automatic love it! I've had it for 3 weeks and it's been great. The options are wonderful. I'm pleasantly surprised with all of the options, like automatic parallel parking and the sync with my phone. Gas mileage is much better than my old G6 too. Steve was great to deal with. Friendly and made the whole transaction easy. Thank you Dorian Ford! More
I bought a used car from them. Drove out of the lot, Drove 8 or so miles, trans light came on. Come to find out it had a blown trans and the refused to do anything. How can they knowingly sell a car wit Drove 8 or so miles, trans light came on. Come to find out it had a blown trans and the refused to do anything. How can they knowingly sell a car with a blown trans??? Couldn't even make it home with the car. The sales manager was rude when I talked to him. AVOID THIS DEALERSHIP!!!! More