Doral Acura

Went to this dealership to purchase an Acura Integra type s, after I explained to the salesman , Pedro , that I have been hunting for this car for a while from the very beginning I don’t think he took me ser s, after I explained to the salesman , Pedro , that I have been hunting for this car for a while from the very beginning I don’t think he took me seriously at first as he was giving me regular old salesman pitches. There was another salesman names Julio that was pretty knowledgeable about the car and it was nice to talk to him. Another fat man from the offices came out and turned the music up on a portable speaker so loud that I could not hear the insurance agent on the phone giving me a quote, when I asked him to turn it down a bit he refused and told me to go outside, very disrespectful, I did not get his name But all around this dealership engages in predatory business practices by adding on about $5000 in additional packages I didn’t ask for as well tacking on a dealer mark up of $5000 , which they instantly cut by half to 2500 once I told them I’m not doing that , so I know that markup is just the dealership being greedy , I explained to the manager , Abdel that I would not deal with any dealership that engages in predatory practices and that this car is just sitting on dealer lots unsold and that there is no market basis for a markup in these circumstances, which he followed by basically telling me to leave, when I told him I’d be writing a review he sent me an interesting text message which I will attach. Salesman were decent but the people running the show are just greed driven not consumer focused. If looking for an Acura especially a higher end type s model do not go to this dealer , they are just focused on bleeding the consumer dry More

Great experience with the sales and finance teams! Special thanks to Angela Gonzalez and Abdel Yoda in the Sales department. They were very helpful and professional, going over every detail of the ca Special thanks to Angela Gonzalez and Abdel Yoda in the Sales department. They were very helpful and professional, going over every detail of the car features and details of the contract. Also, the Finance team listened to our needs and budget, got a good price to trade in our car and worked out great finance offer. We stopped by the store to shop around and ended getting a 2024 beautiful MDX. Thank you, guys! More

This dealership has been a NIGHTMARE. I purchased the car online and when I arrived at the dealership, the manager told me the wrap of the car was peeling off and he would “just write me I purchased the car online and when I arrived at the dealership, the manager told me the wrap of the car was peeling off and he would “just write me a check” to get it fixed at home, in Georgia. Turns out not only did it cost 3x the amount he said it would, they never sent me a check and I ended up flipping the bill for a $1000 car wrap repair job. On top of that, they lost my car title. I was unable to drive my vehicle for weeks due to lack of communication on where my title was. I spent weeks calling and emailing everyone I could in order to have these isssues fixed, but came to no resolve. I also was charge $500 for “title and registration’ which I will ended up having to do myself. Save yourself the trouble. Do not buy from this dealership unless you want the extra trouble and stress. More

I had a fantastic experience at Doral Acura, thanks to the exceptional team. Luz "Angela" Gonzalez went above and beyond to ensure I found the perfect vehicle, addressing all my inquiries with patience an the exceptional team. Luz "Angela" Gonzalez went above and beyond to ensure I found the perfect vehicle, addressing all my inquiries with patience and expertise. Jose Silvestri, made the financial process seamless, explaining my options clearly and efficiently. Also, Brayan (I believe that was his name), from the finance department, was super helpful. I'm extremely satisfied with the outstanding service I received from Angela, Jose, Boris, and the entire management team at Doral Acura. Thank you. You guys Rock!! More

I had a great experience with Julio Messuti. He answered all our questions and was very knowledgeable about the Acura product. He was patient as we explored different vehicles and ensured that w He answered all our questions and was very knowledgeable about the Acura product. He was patient as we explored different vehicles and ensured that we left the dealership very satisfied. More

Salesperson Luz Gonzalez Pardo has sold me two cars over the past two years. Both were very good experiences. Would recommend. the past two years. Both were very good experiences. Would recommend. More

Great experience with dealer overall, Luz Gonzalez Pardo was very courteous, friendly and helpful. She was very patient and thorough with our requests and questions. Other staff were very friendly, kind was very courteous, friendly and helpful. She was very patient and thorough with our requests and questions. Other staff were very friendly, kind and helpful, very little pressure except to get us what we wanted in a car. Sales Manager Abdel Yoda was also very pleasant to work with in working through terms of our trade in and purchase. Andres in finanance was also very friendly, courteous and made the paperwork process very easy. More

Super great experience with Angela like always she is very professional and dedicated I will come back again very professional and dedicated I will come back again More

We were received by Julio Messuti and he provided some incredible service that is unmatched. He helped with getting us a good deal on a new Acura Integra. incredible service that is unmatched. He helped with getting us a good deal on a new Acura Integra. More

Best Dealership in Florida. Mrs. Luz Gonzalez Pardo is very genuine, friendly and helpful. She made the whole process easy. Her knowledge and professionalism surpassed all the e Mrs. Luz Gonzalez Pardo is very genuine, friendly and helpful. She made the whole process easy. Her knowledge and professionalism surpassed all the expectations we have based in our experiences with car dealers. Se was very clear and caring explaining all our question and showing how every detail works in the car. My husband and I highly recommend Mrs. Luz Gonzalez Pardo and this dealership. We are very grateful. Blessings. Barbara Walton More