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Doral Acura
Doral, FL
2,517 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,517 Reviews of Doral Acura
November 25, 2018
The best service I have gotten at a dealer! I bought the because of the way that Jose Jimenez treated me like family; of the benefits of buying a certified preowned (my first time); of the warra I bought the because of the way that Jose Jimenez treated me like family; of the benefits of buying a certified preowned (my first time); of the warranties offered; and of the dealership services on site. More
by MMMAZIARZ
Verified CustomerEmployees Worked With
Jose Jimenez Sales Used Certified
November 23, 2018
Jovan was the best salesman I have ever seen Jovan was very kind and tried so hard to make me satisfied with buying the car If we need to buy a car in the future I will definitely call him and Jovan was very kind and tried so hard to make me satisfied with buying the car If we need to buy a car in the future I will definitely call him and will recommend him to my family and friends More
by Mycar
Employees Worked With
Jovan Aguilar
November 22, 2018
Fast honest service I didn’t give them a full 5 because it appeared that when they washed my car it was dried with a dirty towel as the whole car including the windows we I didn’t give them a full 5 because it appeared that when they washed my car it was dried with a dirty towel as the whole car including the windows were left with a smeared film. Julian the service guy was great though!! 5 stars for him. More
by MAYKEL.SANCHEZ
Employees Worked With
Julian
November 21, 2018
Above Expectations My second experience at the dealership met and exceeded customer service satisfaction, as well as my first visit. Excellent service by far keep it up My second experience at the dealership met and exceeded customer service satisfaction, as well as my first visit. Excellent service by far keep it up. More
by Nicf0818
Employees Worked With
Roberto Correa, (Svc Advisor)
November 21, 2018
Excellent Service The service is always great. Very fast and the pleople is very kind. I went for my routine oil and filter change. Enrique received my car and as alway The service is always great. Very fast and the pleople is very kind. I went for my routine oil and filter change. Enrique received my car and as always he make me feel welcomed . More
by JVSANCH7
Employees Worked With
Kevin Rodriguez, Daniel Michelena, Enrique Subia
November 20, 2018
Quick and easy! The service was within the time they had mentioned on arrival and called my cell when it was done. The waiting area was comfortable and clean The service was within the time they had mentioned on arrival and called my cell when it was done. The waiting area was comfortable and clean More
by ALEX
Employees Worked With
Julio and Sallie we're the ones that helped me, Daniel Michelena
November 20, 2018
Friendly, highly qualified, honest and reliable Saili always goes out of her way to be helpful and keeps me informed throughout the repair process. The mechanic, Richard Ojeda, does top quality wor Saili always goes out of her way to be helpful and keeps me informed throughout the repair process. The mechanic, Richard Ojeda, does top quality work and because he services my car every time I bring it in he knows the car even better than I do and alerts me to any issues as they arise. I own a 1994 Acura Integra and it still runs perfectly because it has been maintained by the Esserman service group for the last 10 years. More
by SPERBERINC
Employees Worked With
Saili and Richard Ojeda
November 19, 2018
Maintenance & inspection I was greeted immediately by a niece person who contacted the person I had to see for my appointment. He was very nice and professional. The lobby w I was greeted immediately by a niece person who contacted the person I had to see for my appointment. He was very nice and professional. The lobby was clean and comfortable. I’m a very pleased customer. More
by SSHARP2
Employees Worked With
Forgot his name. He works in service
November 19, 2018
Always good service The service including a car wash was done done in less than one hour. They always do a great job in my 12 years dealing with Esserman. The service including a car wash was done done in less than one hour. They always do a great job in my 12 years dealing with Esserman. More
by JCULVER1207
Employees Worked With
Jose Borges
November 19, 2018
great location to service your car horrible place to buy! Amazing customer service in the service department from Salli, Ruth to the clerks. Honestly out of my years of experience here they rock! Will always Amazing customer service in the service department from Salli, Ruth to the clerks. Honestly out of my years of experience here they rock! Will always find time to listen to your concerns and help out. You could never go wrong getting your car serviced here. However, the sales department is disgusting. About 3 years ago I went to buy my significants other 2018 mdx. I was treated poorly even as if I was stereotyped. When I told the sales person what price I wanted he laughed and basically shoved me out the door. (Yes he actually put his hands on my shoulder and told me where the door was) I was livid and told him not to ever touch another client. I ended up buying my vehicle from Acura of Pembroke Pines for a better price than I even wanted. More
by NVRENOUGHBJ
Employees Worked With
Saili Triana - awesome service for over 7 years
