Doral Acura

Excellent service! Roberto was very courteous, knowledgeable and caring.My car was ready in the specified time and it was even washed. Waiting room is comfortable and qu Roberto was very courteous, knowledgeable and caring.My car was ready in the specified time and it was even washed. Waiting room is comfortable and quiet. More

Professional and Knowledgeable Service Miguel Larrea assisted me with the transition from leased car to purchase of the lease car. He listened to my concerns and made the process as smooth Miguel Larrea assisted me with the transition from leased car to purchase of the lease car. He listened to my concerns and made the process as smooth ans possible. He gave me the payoff amount, the financing options, then introduced me to the finance manager to complete the car sales transaction. More

Pleasant experience Daniel Michelena was exceptional. He was very informed on the 2019 Acura RDX even with all the changes and new features. He was honest from the beginn Daniel Michelena was exceptional. He was very informed on the 2019 Acura RDX even with all the changes and new features. He was honest from the beginning, gave me a reasonable price from the beginning, and was always available for any questions I had. More

Excellent services My congratulations to Daniel MIchelena ,Thank you for your patience,help and professionalism.I have purchased cars throughout my life but I have never My congratulations to Daniel MIchelena ,Thank you for your patience,help and professionalism.I have purchased cars throughout my life but I have never found someone like him,not only for the sale but for his interest shown during the whole business,for teaching me every detail of the car and for making us feel extremely satisfied with the decision, because it was not an Acura I had decided to buy until the moment we found him .Thank you again. More

excellent service My husband and I have been doing business with Esserman Acura for almost 14 years and have leased 9 cars. Their service department is excellent and c My husband and I have been doing business with Esserman Acura for almost 14 years and have leased 9 cars. Their service department is excellent and customer oriented as well as their sales personnel. Mr.Vidal Nuñez has been our salesman for years and are very happy with him and looking forward to lease our 10th Acura soon. Abdel Yoda has also been extremely helpful to us by showing us how to set up our new cars capabilities. More

Quick service Enrique of the Accelerated Service was awesome! Got me out of service very quickyv. He knew I had an appointment to go to and was. Set helpful. Enrique of the Accelerated Service was awesome! Got me out of service very quickyv. He knew I had an appointment to go to and was. Set helpful. More

Awesome!!! Service was extraordinary. I will definitely recommend this dealer. I was attended by Enrique and make feel really comfortable during my stay at the d Service was extraordinary. I will definitely recommend this dealer. I was attended by Enrique and make feel really comfortable during my stay at the dealer More

Customer Service Excellence - Sally Triana is outstanding! I have leased 7 Acuras from Esserman International Acura. Service Excellence at its best. Professional Staff and always with a Can Do Attitude Sall I have leased 7 Acuras from Esserman International Acura. Service Excellence at its best. Professional Staff and always with a Can Do Attitude Sally Triana has been my service Advisor for many years. She is the best! Jose Borges in Sales has been the reason for keeping Acura leases every 3 years now for over 20 years. Customer Excellence at its Best! Thank you for the opportunity to comment. Dr Fajardo-Garcia More

2nd Car Key I went to see the person who sold me my vehicle back in July, Jovan I think his name, he did try to assist me with our second car key which was not pr I went to see the person who sold me my vehicle back in July, Jovan I think his name, he did try to assist me with our second car key which was not programmed when the car was bought, changes the battery, did not work and then said that we should see his manager, Mr Sergio, followed him and the mentioned manager did not came out of the office... went to complaint and Ms Ruth and her employee took a wonderful care of our vehicle and key, key was successfuly programmed and service eas great. More