Don Moore Automall

I purchased a 2010 Prius with a 3 month dealership warranty in 7/13. The navigation system never worked properly and I returned within warranty parameters. The service staff at Don Moore reported it warranty in 7/13. The navigation system never worked properly and I returned within warranty parameters. The service staff at Don Moore reported it was defective and needed to be replaced. We were informed the warranty would not cover it however they would cover roughly $400 of the $2400 fix. This is just the beginning to my experience with Don Moore....I owned the vehicle 1 week and took it to a car wash. Immediately following the car wash my check engine light came on with the warning "do not drive". To make a LONG story short, Don Moore forgot to replace the fuse box cover which allowed water to get into the electrical system. After a $250 repair, I discovered the fuse cover in my glove box!! I will never ever do business with Don Moore again and this is your warning as well...Steer clear of Don Moore Toyota!! More

As of next week I will have my vehicle worked on for the forth busted that should had took two trips to take care of. Trip one to see what trim parts needed to be ordered, trip two to install them.it took t forth busted that should had took two trips to take care of. Trip one to see what trim parts needed to be ordered, trip two to install them.it took them two hours on my second trip for them to tell me they ordered the wrong parts. The third trip they had to fix trim that they did not fix from the first trip sling with the trip parts the re ordered. When I got my vehicle back, one still was not fixed, if it was it was not fixed right and come back off once I moved my set. I was also told wrong by a worker what time to be back to drop off their vehicle (which was too small from my family) to pick up mine. My husband also had problems with them this month as he had problems with his new 2011 truck. We are are very disappointed in them and their service department. I personally will not by a vehicle from them after trying to from their salesman Lilpop. Luckly, my husband had a better salesman that sell work fleet vehicles. More

This salesmen said " he would not waste his time or my time" by trying to sale me or show me SUV's. My price was under his price by quite a bit. I then went to Don Moore Automart, they did not have wha my time" by trying to sale me or show me SUV's. My price was under his price by quite a bit. I then went to Don Moore Automart, they did not have what I wanted but found me what I wanted before I could drive home from their lot. Found one a year old still under warrenty still under the price of older ones on the Don Moore lot. I and my husband had also had issues with Don Moore' s service department regarding warrenty work on mine and his new 2011 truck he purchased from there. More