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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
865 Reviews
Call Service Center (844) 746-5671

865 Reviews of Don McGill Toyota of Katy - Service Center

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September 27, 2023

Although Randy was off but still excellent service , the cashier young lady was very decent and cooperative More

by nehsan196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
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Sep 28, 2023 -

Don McGill Toyota of Katy responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

September 24, 2023

Feliciano Vargs excellent service Provided professional review of the Toyota contract purchased at Centennial Toyota in Las Vegas RAV 4 2020 More

by Pkg2103256999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Feliciano Vargs
Report | Print
Sep 25, 2023 -

Don McGill Toyota of Katy responded

Thank you for the five-star review! Congratulations on your new Toyota RAV4! It was our pleasure to assist you, and we look forward to continuing our relationship in the future!

September 23, 2023

Toyota of Katy has always taken care of me and my needs. Great dealerships from sales to service. More

by bguffey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix
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Sep 25, 2023 -

Don McGill Toyota of Katy responded

Thank you for this excellent review and rating! We are glad to hear you had a good experience with every part of our dealership! We look forward to seeing you again!

September 22, 2023

Thumps up for Jessica! She provided the best customer service I've had in a long, long time! Loved the dealership improvements! I will surely return. More

by edflo1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thumps up for Jessica! Best customer service I've had ever at this dealership!
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Sep 25, 2023 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that Jessica was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

September 22, 2023

Staff is kindly and nicely but service charge is too high and I don’t know my car is really bad need to replace the parts or not More

by Ya Lee
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot her name
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Sep 25, 2023 -

Don McGill Toyota of Katy responded

Ya Lee, thank you for your feedback. We would like to learn more about your visit and address your concerns. Please reach out to our Customers Relations Manager, Peggy Diaz, at 832-772-1000. We hope to hear from you soon!

September 21, 2023

I was able to set up an appointment and get the vehicle serviced on the same day. More

by claibornevansant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Vargas
Report | Print
Sep 22, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

September 20, 2023

Very great experience! I would recommend this dealership to anyone. I will definitely be coming there for my auto care in the future! Beautiful facility too! Kathleen More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Vargas
Report | Print
Sep 22, 2023 -

Don McGill Toyota of Katy responded

Kathy, thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

September 19, 2023

Great service and very fast service today. I usually sit and wait for 2-4 hours, today was 1 hour. More

by dewwelch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the names but the service rep. Was very nice and answered all my questions
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Sep 22, 2023 -

Don McGill Toyota of Katy responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

September 17, 2023

Care about the customer and patient with you. My 1st time there and very happy More

by Faye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KSEA
Report | Print
Sep 18, 2023 -

Don McGill Toyota of Katy responded

Faye, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Toyota vehicle needs!

Sep 19, 2023 -

Faye responded

Thank you and i will be back.

September 16, 2023

Deliver on their promises, pricing was right and estimated time of repairs were communicated in a prompt and timely mannet More

by Eotero19823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter Hambleton
Report | Print
Sep 18, 2023 -

Don McGill Toyota of Katy responded

Thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

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