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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
567 Reviews
Call Service Center (844) 746-5671

567 Reviews of Don McGill Toyota of Katy - Service Center

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June 07, 2024

Paul N. the gentleman who helped me was very helpful, he explained everything to me from the time I dropped my car outside until the end of the service. I ha More

by Sandji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Ndoungou
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Helpful
June 05, 2024

Found this experience 100% better than my last at dealership off of Dairy Ashford & I10 More

by barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Jun 05, 2024 -

Don McGill Toyota of Katy responded

Thank you for your great feedback and 5-star rating Barb!

Helpful
June 02, 2024

Loaner service, uber service, work guaranteed, customer service, location, environment. I am a customer since 2009. More

by irmaferriz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen, Carlos,
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Jun 03, 2024 -

Don McGill Toyota of Katy responded

Thank you for your repeat business - it means the world to us to see our customers come back.

Helpful
June 01, 2024

The job was done efficiently and with frequent updates. The employees all were friendly and honest. If in need of collision repairs in the future, I will return to Toyota Collision. More

by Cscarborough75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex A.
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Jun 03, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

Helpful
May 30, 2024

Excellent service and the employees are very courteous from the moment you drive into the dealership. More

by scousin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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May 30, 2024 -

Don McGill Toyota of Katy responded

We are glad to hear you had a positive experience with us. Thank you for the 5-star rating!

Helpful
May 29, 2024

Great customer service, good detailed information on services provided and estimates. Greatly recommend their services. More

by lgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Vargas
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May 29, 2024 -

Don McGill Toyota of Katy responded

Igar, thank you for your review! We are glad to hear your experience at Toyota of Katy was a positive one and we will be sure to pass this information to the team.

Helpful
May 29, 2024

All of the personnel I dealt with were high quality, knowledgeable and provided timely communications. This is especially so for Ashlee. I am a very satisfied customer. More

by seagrandly
Workmanship
Recommend Dealer
Yes
Employees Worked With
Ashlee
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May 29, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

Helpful
May 25, 2024

Great explanation of what my car needed. Also appreciate the Uber pick up for my extended repair. More

by lgmalways
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K Sea Picott
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May 29, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations.

Helpful
May 25, 2024

We had the windshield replaced and the technician was great. He estimated 1.5 to 2 hours to complete, but was able to finish in an hour and had the toll tag and the registration tag moved over to the ne More

by Dragon22565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
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May 29, 2024 -

Don McGill Toyota of Katy responded

We are glad to hear your experience at Toyota of Katy was a positive one!

Helpful
May 23, 2024

Jessica was amazing with communication. She went above and beyond in several ways. She's a star!⭐️ ⭐️⭐️⭐️⭐️ More

by Ripp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
May 23, 2024 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business Ripp. We know you have a choice of dealerships and we appreciate that you chose us.

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