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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
865 Reviews

865 Reviews of Don McGill Toyota of Katy - Service Center

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October 25, 2023

Good service. Friendly rep and fair price. I trust the dealership and will keep my vehicle service by Don McCall. More

by Rpbestcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K Sea Picott
Oct 31, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

October 25, 2023

The service is quick and organized with no surprise charges. Friendly technician and cashiers at checkout. More

by Mrs1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hernandez
Oct 25, 2023 -

Mrs1201 responded

Approval of all who I had contact on my visit.

October 24, 2023

Very engaged service staff and they listen to your needs. Congratulations. communication as the status of your vehicle is excellent. More

by GregW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ksea
Oct 31, 2023 -

Don McGill Toyota of Katy responded

Thank you for this excellent review and rating, Greg! We are glad to hear you had a good experience with every part of our dealership! We look forward to seeing you again!

October 24, 2023

Fast, clean and efficient. Very informative and helpful. Always had a good experience when I’ve taken my car to get serviced. More

by Saorlando87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Gillis-Kalsi
Oct 31, 2023 -

Don McGill Toyota of Katy responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

October 23, 2023

The service was excellent, was continuously updated on the progress. Snacks and drinks were great and the lobby is very clean. I had all four tires changed I would have loved more options in the pricing, More

by Rebecca
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot her name
Oct 24, 2023 -

Don McGill Toyota of Katy responded

Rebecca, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Toyota vehicle needs!

October 22, 2023

On time service provided. Uber for pick up and drop off provided. This helped save so much of my time. Provider explained what all needs to be done and then provided some disc More

by SDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Oct 24, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

October 21, 2023

Service was great service advisor was excellent and explained in details my service that was completed More

by connietryon88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K Sea Picott
Oct 24, 2023 -

Don McGill Toyota of Katy responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

October 20, 2023

Very professional and Kristen did a great job explaining to me about my car. Also very convenient because I’m usually so busy they managed to have my car ready and the wait was only 2 hours. I booked it i More

by Nick Bui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Lee
Oct 24, 2023 -

Don McGill Toyota of Katy responded

Nick, thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

October 20, 2023

I checked in about 40mins earlier than appointment. Was told I should be taken care of earlier. About an hour after my original appointment. Great job but slow turn around time, 10,000 mile servic. More

by brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No
Oct 24, 2023 -

Don McGill Toyota of Katy responded

Brad, we appreciate your rating! If there is anything we can do to turn this into a 5-star experience, please let us know!

October 20, 2023

The service associates, I worked with, were courteous, thoughtful, thorough and did an outstanding job! More

by judyij08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hernandez
Oct 24, 2023 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

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