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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
865 Reviews
Call Service Center (844) 746-5671

865 Reviews of Don McGill Toyota of Katy - Service Center

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November 09, 2023

Iam always looking forward to doing something with this dealership. My expectations are always met. More

by Willies joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
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Nov 15, 2023 -

Don McGill Toyota of Katy responded

Willies, thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

November 08, 2023

Fast and excellent service. The staff is very helpful and provide me with a detailed report about the condition of my car More

by Alvaro Camacho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Méndez
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Nov 15, 2023 -

Don McGill Toyota of Katy responded

Alvaro, thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

November 07, 2023

Everything went very smoothly! I made an appointment ahead of time, and my car was ready when promised. They even got me a ride home! More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter
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Nov 15, 2023 -

Don McGill Toyota of Katy responded

Lori, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

November 04, 2023

Daniel in service was able to get my truck serviced efficiently, and at time promised. Excellent customer service More

by Tundra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Nov 07, 2023 -

Don McGill Toyota of Katy responded

Tundra, we are thankful for your business and this excellent recommendation! It is wonderful to hear that Daniel was able to turn your service situation around. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

November 03, 2023

I really like bringing my 2007 Prius to this dealership for service. It's a very clean, positive experience, everytime. Even when they tell you you need a new hybrid battery pack, it's treated in a well th More

by kaladmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Marlow
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Nov 07, 2023 -

Don McGill Toyota of Katy responded

We are thankful for your business and this excellent review! It is wonderful to hear that our team provided you with superior service and that you enjoyed your experience with us. We look forward to working with you again in the future.

November 03, 2023

Although I don’t like the checking in process the rep Refugio makes everything better. It was a pleasure as he acknowledged the customer presence whereas the other reps just look at you. More

by Kim D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Refugio
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Nov 07, 2023 -

Don McGill Toyota of Katy responded

Thank you for your positive review and five-star rating, Kim! We make it our top priority to help our customers find the best option, and it is wonderful to hear that Refugio went above and beyond for you to make it happen. Please come back to see us again in the future!

November 02, 2023

Good job very happy with the customer services and would recommend friend and family to your dealership More

by hung.dads
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Nov 07, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Toyota vehicle needs!

November 02, 2023

The service took a little longer than I expected but the overall service and attention to detail was great. More

by garcialou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
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Nov 07, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

November 02, 2023

The facility is nice and clean and there's plenty room and wide open spaces More

by mrebbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Vo
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Nov 07, 2023 -

Don McGill Toyota of Katy responded

We appreciate your excellent review! We're so glad to hear you felt safe during your visit with us as it is our top priority to keep up a clean and sanitized dealership. Come back to see us in the future!

November 02, 2023

It was very good thank you for the service and Carlos was the best 👌 👍 bye 👋 More

by Maria Denise.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos the best one.
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Nov 07, 2023 -

Don McGill Toyota of Katy responded

Thank you for your positive review and five-star rating, Maria! We make it our top priority to treat our customers like family, so it is wonderful to hear that Carlos went above and beyond for you. Please come back to see us again in the future!

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