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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
834 Reviews

834 Reviews of Don McGill Toyota of Katy - Service Center

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April 15, 2024

All your employees treated me well. But Felix Vargas went out of his way to help me get my wife’s car back on the road. People like that are needed by all. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Vargas
Apr 16, 2024 -

Don McGill Toyota of Katy responded

Thank you for this great review Joe! We are happy to hear that Felix was able to give you such a good experience.

April 14, 2024

Well, KSea is always professional, knowledgeable and kind. He always helps me. Always good customer service. More

by AliciaWilliams_27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ksea
Apr 15, 2024 -

Don McGill Toyota of Katy responded

Thank you for this great review and 5-star rating!

April 12, 2024

I went in for an oil change/ tire rotation. I also had them check the battery. I was recommended to get a brake fluid flush. My service advisor Jessica was great. She kept me updated on the st More

by mgd1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Apr 15, 2024 -

Don McGill Toyota of Katy responded

Thank you for this great review and 5-star rating!

April 11, 2024

The dealership service center was quick and efficient. Really appreciate it it getting done in a timely manner. Thank you, Toyota. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Apr 15, 2024 -

Don McGill Toyota of Katy responded

Thank you for this great review and 5-star rating!

April 09, 2024

Explanation of what services was needed and work being done in a timely fashion. Good job More

by cesjr71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K Sea Picott
Apr 09, 2024 -

Don McGill Toyota of Katy responded

Thank you for your 5-star rating and feedback!

April 09, 2024

Very friendly and moving quickly even though they were busy. Got in at my appointment time. More

by bulldogsandboxers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter
Apr 09, 2024 -

Don McGill Toyota of Katy responded

We appreciate this great feedback and 5-star rating, thank you!

April 08, 2024

The purpose for my visit was to address an issue from a previous service of my vehicle. They listened to my concerns and resolved the issue for me. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex - Service Manager
Apr 08, 2024 -

Don McGill Toyota of Katy responded

Thank you for this great review and 5-star rating!

April 08, 2024

Daniel was helpful and knowledgeable. Dealer had my parts readily available even for a 2020. Work was done early. More

by Jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Gio
Apr 09, 2024 -

Don McGill Toyota of Katy responded

Thank you for your 5-star rating Jesse!

April 06, 2024

Carlos Mendez was my adviser and he exceeded expectations! 10 outta 10! Absolutely perfect experience More

by tuesday90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Mendez, Amanda
Apr 08, 2024 -

Don McGill Toyota of Katy responded

Thank you for this amazing feedback! We appreciate the 5-star rating!

April 05, 2024

Great service and service advisor. My salesman always takes time to come and check on me. Just a really long wait time. More

by lisa4dale
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Torres
Apr 05, 2024 -

Don McGill Toyota of Katy responded

Thank you for the 5-star rating Lisa! We appreciate the rating and also the feedback.

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