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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
834 Reviews

834 Reviews of Don McGill Toyota of Katy - Service Center

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June 17, 2024

Service was fast and courteous, car service was done as promised and I was fully explained what the service was about More

by cartrujillo24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gennis
Jun 18, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations.

June 15, 2024

The staff were professional and friendly. The speediness of the service was very impressive to me. More

by Jerri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena Robbins
Jun 17, 2024 -

Don McGill Toyota of Katy responded

Jerri, thank you for your review! We are glad to hear your experience at Toyota of Katy was a positive one and we will be sure to pass this information to the team.

June 15, 2024

Excellent prompt service. Very friendly and helpful. Thank you for the call and service department was excellent also parts department. More

by rhujr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellana
Jun 17, 2024 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business. We know you have a choice of dealerships and we appreciate that you chose us.

June 14, 2024

Everything was good. Thank you I had an appointment.Thay were very on time.Thank More

by mahnaz.nazemi Ashani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Jun 17, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

June 13, 2024

Everyone at Don McGill Toyota is very knowledgeable and friendly.The parts department salesman were very helpful and knowledgeable. More

by Qdman1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Jun 13, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

June 10, 2024

My service advisor Omar is amazing. He is the reason I will continue to be a Toyota of Katy customer. He is personable and professional. He greets me by name each time he sees me. H More

by Jules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Jun 11, 2024 -

Don McGill Toyota of Katy responded

Jules, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

June 07, 2024

Paul N. the gentleman who helped me was very helpful, he explained everything to me from the time I dropped my car outside until the end of the service. I ha More

by Sandji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Ndoungou
Jun 11, 2024 -

Don McGill Toyota of Katy responded

Paul, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations.

June 05, 2024

Found this experience 100% better than my last at dealership off of Dairy Ashford & I10 More

by barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Jun 05, 2024 -

Don McGill Toyota of Katy responded

Thank you for your great feedback and 5-star rating Barb!

June 02, 2024

Loaner service, uber service, work guaranteed, customer service, location, environment. I am a customer since 2009. More

by irmaferriz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen, Carlos,
Jun 03, 2024 -

Don McGill Toyota of Katy responded

Thank you for your repeat business - it means the world to us to see our customers come back.

June 01, 2024

The job was done efficiently and with frequent updates. The employees all were friendly and honest. If in need of collision repairs in the future, I will return to Toyota Collision. More

by Cscarborough75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex A.
Jun 03, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

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