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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
834 Reviews

834 Reviews of Don McGill Toyota of Katy - Service Center

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July 20, 2024

Appointment was on time Professional and friendly service desk personnel Service was done quickly Inspection of paperwork was gone over More

by pleak809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellan
Jul 22, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations.

July 20, 2024

Alex Miller was my service technician. He was very informative and helpful. Alex went out of his way to make my experience pleasant. More

by Alieyana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Miller
Jul 22, 2024 -

Don McGill Toyota of Katy responded

Alieyana, thank you for your review! We are glad to hear your experience at Toyota of Katy was a positive one and we will be sure to pass this information to the team.

July 19, 2024

Good at explaining and efficient is getting me a loaner car ( car needed more work than expected). They finished at estimated time. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen lee
Jul 19, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

July 19, 2024

I bought 4 tires got a really good price set a time get them put on the guys were very helpful and timely More

by BIGBOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank,Henry
Jul 19, 2024 -

Don McGill Toyota of Katy responded

We are glad to hear your experience at Toyota of Katy was a positive one!

July 17, 2024

Easy to make an appointment. Seen on time, service for expeditiously and on time. Michael Butterworth was excellent. Berry good experience!! More

by aobarroso
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Butterworth
Jul 17, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

July 17, 2024

Good job. The service rep was very courteous and professional. Service n inspection was done bery fast. More

by Jrkazimie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vargas
Jul 19, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review! We are glad to hear your experience at Toyota of Katy was a positive one and we will be sure to pass this information to the team.

July 16, 2024

Richard the service writer kept me informed on the progress and answered the question I had asked him! More

by rbw50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hernandez
Jul 17, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

July 15, 2024

The service department is excellent. Daniel in this department is a man of integrity and just a great person to deal with in getting your auto services. I purchased my truck and have had More

by sjrenegar52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in the Service Group
Jul 17, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review! We are glad to hear your experience at Toyota of Katy was a positive one and we will be sure to pass this information to the team.

July 14, 2024

Excellent customer service very professional staff. Excellent job on my vehicle. Alex A. Was extremely helpful answering my questions. More

by Risemary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex A.
Jul 17, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review! We are glad to hear your experience at Toyota of Katy was a positive one and we will be sure to pass this information to the team.

July 10, 2024

Was very polite and professional. Was done in a timely manner. Than you and have a good day More

by Pategreg22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Assistant service manger
Jul 10, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

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