865 Reviews of Don McGill Toyota of Katy - Service Center
We always have great service at Toyota of Katy. Our service advisor Carter is super. Communicates well and informs the customer what to expect and if issues do arise, Carter contacts us immediatel Our service advisor Carter is super. Communicates well and informs the customer what to expect and if issues do arise, Carter contacts us immediately to discuss any options available. Thanks Carter! More
We have bought several cars from this dealership and never had any problems. The salesmen and salesladies are top of the line. Really have a good service department too never had any problems. The salesmen and salesladies are top of the line. Really have a good service department too More
The right advisor made the difference on this visit. If you are going in go visit Will. Will was my service advisor and he was excellent. Stayed in touch about things checked on me in the lobby w If you are going in go visit Will. Will was my service advisor and he was excellent. Stayed in touch about things checked on me in the lobby while I was waiting. He offered a repair that was need but wasn't a part of my visit and gave me a reasonable window of when I needed to fix rather than push a job on me I wasn't prepared pay for. Instead of focusing on "Red" factor of the diagnosis. Instead he informed me how long I could go without fixing it and said to call if anything came up. I appreciate that and it was highly refreshing over the last few visits I have had with your business. More
Great service, Richard was awesome. Good communication, helped in my decision making. Appreciate the pick up and drop off. Very classy operation. Good communication, helped in my decision making. Appreciate the pick up and drop off. Very classy operation. More
I brought my car in for Toyota warranty paint work and everyone was friendly and helpful. David did a great job of keeping me informed about the progress on my car. everyone was friendly and helpful. David did a great job of keeping me informed about the progress on my car. More