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Don McGill Toyota of Katy

Katy, TX

Overview
Employees
Reviews
Vehicles
4.9
2,233 Reviews
Don McGill Toyota of Katy offers a full line of Toyota vehicles to suit your needs. We're located in Katy, TX just west of Houston. From Avalons to Camrys to Tacoma and Tundra Trucks, we have the vehicle for you. Don McGill Toyota of Katy strives to set the standard for how all car dealerships should treat their customers. This is precisely the reason why Don McGill was awarded the Toyota President's Award many times. We've created a Customer Loyalty Program that rewards customers for vehicle purchases and all maintenance or service work. So, if it's a deal your chasin', exit i-10 and Mason!
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21555 Katy Freeway

Katy, TX

77450

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Showing 2,233 reviews

December 05, 2024

Show up on time for service appointment, 17 uniformed service advisors at desks or talking to each other while only one helped a customer. Even if all 17 were actively engaged in customer service, it is More

by MMnIAC
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
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December 05, 2024

Look for Melvin very good guy and very helpful goes out of his way to help More

by m_king423
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin
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Dec 06, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 03, 2024

This is my first time there for service. Very happy experience. Friendly and helpful.patient. More

by Mary Chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FELIX VARGAS
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Dec 06, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 03, 2024

I always recieve excellent service. The servicemen are always friendly and professional and I usually get my service done on time. More

by jrmglass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gacia
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Dec 06, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 03, 2024

High quality services! Great job and organization. Good store and friendly people! Thanks you so much! More

by Douglas Betancourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
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Dec 06, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 01, 2024

The costumer service was excellent as always, Michael the person that help us was very helpful and friendly More

by Carlos david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Dec 03, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 01, 2024

Always helpful and professional. Enjoy working with their team especially Adam S. Thank you Adam. More

by Tim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam S.
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Dec 03, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

November 30, 2024

They go above and beyond to make sure I got my vehicle thanks, I appreciate it ,a big thank you to Courtney and Jennifer More

by Faylyn Reid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney and Jennifer
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Dec 03, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

November 29, 2024

The service man was courteous and prompt and sitting in the waiting room I was surprised that a gentleman pass through offering everyone snack More

by Ephraim Alonzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
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Dec 03, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

November 29, 2024

I appreciate the service you provided. It was top of the line service. Not only was my car taken care of for the recall(paint) but you went above and beyond by cleaning the carpets and ins More

by Jercorporan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Dec 03, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

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