Don Hattan Ford

I was working with Don Hattan Ford on a truck online. We had a deal with Micah to come in a purchase the truck. On they way out there I get a text to wait. I called and Micah said someone else was purcha We had a deal with Micah to come in a purchase the truck. On they way out there I get a text to wait. I called and Micah said someone else was purchasing the truck after we had a lock deal. I do not recommend dealing with Don Hattan . They told me it was good customer service. i would hate to see what bad customer service is out there. More

Was misled about recall. Dialed service department, salesman answered, had my Vin number and said recall was covered. After 2 hrs and $175.00 Later it wasn't. Salesman Brad Dialed service department, salesman answered, had my Vin number and said recall was covered. After 2 hrs and $175.00 Later it wasn't. Salesman Brady wouldn't answer phone. More

The employees were welcoming and polite. The service was excellent and there were no problems. The service was excellent and there were no problems. More

Had a very pleasant experience at Don Hattan Ford. Mariya did a very good job in helping us find our new 2023 Ford Explorer. Mariya did a very good job in helping us find our new 2023 Ford Explorer. More

Don Hattan Ford in general and Kaden Wilson specifically were great to work with in making the decision to buy a new 2023 Ford F-150 Lariate. Kaden did an excellent job of answering our questions and was a were great to work with in making the decision to buy a new 2023 Ford F-150 Lariate. Kaden did an excellent job of answering our questions and was always very professional. He is very knowledgeable. He kept in close contact with us without becoming intrusive, again, very professional. I can strongly recommend Don Hattan Ford to anyone considering the purchase of a new or used vehicle. Bill C. More

As always Tom Zachery is very helpful and left no questions unanswered. Thank you sir. questions unanswered. Thank you sir. More

Was extremely impressed with how quick my sales person (within 5 minutes), Kaden, contacted me when I sent an inquiry around 8:15 p.m. on a Monday night. We arranged an appointment to see the vehicle the (within 5 minutes), Kaden, contacted me when I sent an inquiry around 8:15 p.m. on a Monday night. We arranged an appointment to see the vehicle the next day. Upon arriving at the dealership, Kaden and the Don Hattan Ford team were very attentative and respectful, but not pushy. All of my questions were answered promptly and I was made to feel extremely comfortable. By the end of the day, I bought the vehicle. However, due to unforeseen circumstances, I was not able to drive it home to Western Kansas that day. Arrangements were made and the dealership delivered the vehicle to me (3 hour drive one-way). The driver, Jim, was great and extremely friendly. Overall, it was a great experience. More

I worked with AJ and ordered a nearly impossible Maverick Hybrid. He was very friendly and courteous. I hope to hear from him soon letting me know my Maverick is on the way. Keep it up AJ!!! Hybrid. He was very friendly and courteous. I hope to hear from him soon letting me know my Maverick is on the way. Keep it up AJ!!! More

We just appreciated Thomas Z's knowledge and helpfulness in purchasing our new F-150 pick-up. He was there to answer all our questions and made the experience so easy, thanks Thomas! in purchasing our new F-150 pick-up. He was there to answer all our questions and made the experience so easy, thanks Thomas! More

Cary in service was great, thank you. Worked with my extended warranty and would follow up throughout the process. Worked with my extended warranty and would follow up throughout the process. More