Don Hattan Ford

I had a good experience at Don Hattan Ford in Augusta, KS. Austin Kastler helped me navigate the process, and I love my Ford Bronco Sport. 💝 KS. Austin Kastler helped me navigate the process, and I love my Ford Bronco Sport. 💝 More

Buyer beware! Stay away from this shady dealer. Watch out for "added fees" in the small print. They add 1498 to the internet price. Would it hurt to just be honest Stay away from this shady dealer. Watch out for "added fees" in the small print. They add 1498 to the internet price. Would it hurt to just be honest about it? More

Don Hattan went back on their deal after paperwork was signed and insurance was changed over. I knew what I wanted from the get go and made the sale easy… 2025 F-150 XLT. For starters, their “$1,000 trade signed and insurance was changed over. I knew what I wanted from the get go and made the sale easy… 2025 F-150 XLT. For starters, their “$1,000 trade assist” was bogus. They told me if I used that on my trade in, it would bump my new truck price up by $1,000. Or I could use that trade assist on the new truck side but it would bump my trade in price down by $1,000. Secondly… On the 2nd day of ownership I get a phone call from the salesman asking for a picture of my vin… I send it and quickly received a call back stating they sold me the wrong truck and that I need to get this cleared up at the dealership (30-45 min away). I let them know when I’ll be there and I still had to wait for over an hour. They finally tell me to park my truck beside a truck I technically purchased that’s outside and to compare the trucks because I can drive away in the other one. They said there aren’t very many differences in the truck. I discover it was downgraded by several features such as sliding rear window, blue cruise, office package, Birds Eye view cameras, keyless entry, and several other neat features. Then the finance manager finally meets with me after 1.5 hours at the dealership and tells me that for me to keep the truck that I test drove, negotiated on, and shook hands on, Changed insurance over to, and drove 250 miles in, I would need to pay several thousand dollars more. At the end of the day, I got my 2022 Chevy Silverado LTZ and I WILL NOT be going to ford dealerships again. I’m always treated fairly and have purchased several new trucks from GM dealerships and I almost made the switch but after dealing with these yayhoos, I’ll stick to what has treated me right. Don Hattan is terrible!!! More

I have used Don Hattan for service for some time now and this was poor customer service from the members that answered the phone. The members didn't know answers to my question, nor did they attempt to fin this was poor customer service from the members that answered the phone. The members didn't know answers to my question, nor did they attempt to find me the answers to my question. They wouldn't even walk me through anything. More

Great experience. Tory was the sales assoc and was great to work with. Finance dept was fantastic as well. Tory was the sales assoc and was great to work with. Finance dept was fantastic as well. More

Purchased a new F150 from Kaden and he made the whole transaction as seamless and easy as possible. He went above and beyond by coming in on his day off to ensure that I was taken care of in a timely man transaction as seamless and easy as possible. He went above and beyond by coming in on his day off to ensure that I was taken care of in a timely manner. A great salesman and a great dealership to work with. More

Tory was very laid back as a salesman. Worked with us on the cost and gave us good money on our trade in Worked with us on the cost and gave us good money on our trade in More

We just purchased a 2018 Kia from the west side used location. Nate was our salesman. He was great! No pressure and handled all our questions. Went out of his way to make himself available. location. Nate was our salesman. He was great! No pressure and handled all our questions. Went out of his way to make himself available. More

We didn't feel pressured during our visit to ford of Augusta. We bought a 2024 Ford F150 XLT. Zachary was our sales man, we would use him again. Augusta. We bought a 2024 Ford F150 XLT. Zachary was our sales man, we would use him again. More

Just purchased a new 2024 Escape from Don Hattan of Augusta, David was very helpful and did a great job of representing the company. He worked with the finance people and got me the deal I was looking Augusta, David was very helpful and did a great job of representing the company. He worked with the finance people and got me the deal I was looking for . Hats off to David for doing a great job. I will be returning to Don Hattan of Augusta. I rate him with a 5+ Thank you David. More