Don Franklin Somerset Kia
Somerset, KY
Is this your dealership?
Filter Reviews by Keyword
By Type
38 Reviews of Don Franklin Somerset Kia
Very pleased with my recent visit. The staff at Southeast Kia are always very nice and helpful. Their waiting room was well stocked with drinks and snacks. Restrooms were clean and well The staff at Southeast Kia are always very nice and helpful. Their waiting room was well stocked with drinks and snacks. Restrooms were clean and well stocked. More
Excellent service The staff were quick and efficient and I didn't have to wait long. This is a plus for me ! Excellent service and not pushy at all, got exactly what I The staff were quick and efficient and I didn't have to wait long. This is a plus for me ! Excellent service and not pushy at all, got exactly what I went in for . More
New lease Brandon Wilson and Spencer Wilson went above and beyond to meet our wants and needs! We went in on Saturday and they gave us their undivided attention Brandon Wilson and Spencer Wilson went above and beyond to meet our wants and needs! We went in on Saturday and they gave us their undivided attention More
Always great service I always get great service and the wait was expected be at 2 hours for a recall but they got it done within the time. I always get great service and the wait was expected be at 2 hours for a recall but they got it done within the time. More
Excellent Service Jeremy is always helpful every single time. They go above and beyond every time. Such great service and quality. Would definitely recommend this servi Jeremy is always helpful every single time. They go above and beyond every time. Such great service and quality. Would definitely recommend this service department to anyone. More
Service The service center is quick efficient and polite i highly recommend this dealerships service department you really shouldn't require so Many words ne The service center is quick efficient and polite i highly recommend this dealerships service department you really shouldn't require so Many words next time I probably will not answer More
Happy Soul Owners Brandon is an excellent salesman as well as a very kind person. He listened to our needs and provided us with several choices. We felt valued as cus Brandon is an excellent salesman as well as a very kind person. He listened to our needs and provided us with several choices. We felt valued as customers, and we never felt pressured to make our decision. It was our pleasure to get to know Brandon and the exceptional Souteast Kia sales team. More
As always, best service! I'm a longtime Kia owner and have had Southeast Kia do my maintenance on all of my vehicles from day one so these guys know me pretty well. One thing I'm a longtime Kia owner and have had Southeast Kia do my maintenance on all of my vehicles from day one so these guys know me pretty well. One thing I observed on my last visit is that they KNOW every single one of their customers that walked through the door and greeted them by name and had their files pulled up before they got out of the car. It takes a lot of repeat happy customers to get to that level. Ill always continue to purchase my vehicles from Kia because of this reason. Mr. Eads, if you ever let Jeremy Hines go, that's when I go. :) More
Great service with a smile The service team was extremely helpful and cordial. Waiting room was fully stocked with coffee and snacks. There were plenty of reading material and The service team was extremely helpful and cordial. Waiting room was fully stocked with coffee and snacks. There were plenty of reading material and a tv to keep me entertained. More
Service of vehicle Every time I contact Jeremy in the service Department he always gets our Kia serviced in a timely manner. Jeremy is always knowledgeable of worked tha Every time I contact Jeremy in the service Department he always gets our Kia serviced in a timely manner. Jeremy is always knowledgeable of worked that needs to be performed. More