Dodge Chrysler Jeep RAM Fiat of Winter Haven - Service Center
Winter Haven, FL
210 Reviews of Dodge Chrysler Jeep RAM Fiat of Winter Haven - Service Center
Service is great employees are very professional. I truly appreciate the great customer service I received from my service advisor Amber I truly appreciate the great customer service I received from my service advisor Amber More
Slow, expensive, poor communication you should not have to call yourself to check on the car after it’s been 5 hours since the appointment time. to call yourself to check on the car after it’s been 5 hours since the appointment time. More
I bought my Dodge Durango new here in 2019, and they have been servicing the car since then on average 3 times per year. Always easy to schedule appointment by phone on short notice. Typically I come in duri been servicing the car since then on average 3 times per year. Always easy to schedule appointment by phone on short notice. Typically I come in during lunch time, and they text me if any issues came up which require approval. I have a 3 year MOPAR Vehicle Protection Plan with Dodge/Jeep Winterhaven, so when I bring in the car they know exactly what checks need to be done. More
A big thanks to the service department for a good job. It was done in a timely manor. It was done in a timely manor. More
My advisor was very friendly and kept me up to date on the status of my vehicle. The wifi was reliable which was nice so I could work while waiting on my vehicle. the status of my vehicle. The wifi was reliable which was nice so I could work while waiting on my vehicle. More
Communication was lacking with this repair work. My van ended up setting in the super hot sun for a very long time. Took forever to cool off! If I had known it was ready sooner than the stated time My van ended up setting in the super hot sun for a very long time. Took forever to cool off! If I had known it was ready sooner than the stated time I would have been there. All work completed was good. Just need to do a better job of keeping customers informed! More