Dodge Chrysler Jeep RAM Fiat of Winter Haven - Service Center

I bought my Dodge Durango new here in 2019, and they have been servicing the car since then on average 3 times per year. Always easy to schedule appointment by phone on short notice. Typically I come in duri been servicing the car since then on average 3 times per year. Always easy to schedule appointment by phone on short notice. Typically I come in during lunch time, and they text me if any issues came up which require approval. I have a 3 year MOPAR Vehicle Protection Plan with Dodge/Jeep Winterhaven, so when I bring in the car they know exactly what checks need to be done. More

Work was done as requested and in a timely manner. All work was completed and car was left clean. All work was completed and car was left clean. More

This is my second purchase and both experiences have been a joy! James my sales associate made it happen! a joy! James my sales associate made it happen! More

A big thanks to the service department for a good job. It was done in a timely manor. It was done in a timely manor. More

Drop my 2002 1500 they said it was too old to work on no parts parts More

My advisor was very friendly and kept me up to date on the status of my vehicle. The wifi was reliable which was nice so I could work while waiting on my vehicle. the status of my vehicle. The wifi was reliable which was nice so I could work while waiting on my vehicle. More

Communication was lacking with this repair work. My van ended up setting in the super hot sun for a very long time. Took forever to cool off! If I had known it was ready sooner than the stated time My van ended up setting in the super hot sun for a very long time. Took forever to cool off! If I had known it was ready sooner than the stated time I would have been there. All work completed was good. Just need to do a better job of keeping customers informed! More

Super Service, great help from Destiny Lema. Kept me up to date on repairs, got our Car back in 3 days. Thanks so much. Kept me up to date on repairs, got our Car back in 3 days. Thanks so much. More

Everyone who had anything to do with my repair exceeded my expectations. Melissa was the perfect service representative and I would give her a 10 out of 10. The two mechanics who worked on my car analyse my expectations. Melissa was the perfect service representative and I would give her a 10 out of 10. The two mechanics who worked on my car analysed the problem perfectly and did a great job fixing it. I would give them a 10 out of 10. The gentleman who picked me up and drove me to pick up my car at the dealership was kind, helpful, and would rate him a 10 out of 10. I couldn't be happier. I will always bring my car to your dealership for service. More

When going to dealership to report my issues from a previous repair from their shop , they did their reasearch and found previous work they did on vehicle, went to parts department re order part made a previous repair from their shop , they did their reasearch and found previous work they did on vehicle, went to parts department re order part made arrangements to address the issues again More