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Dodge Chrysler Jeep RAM Fiat of Winter Haven - Service Center

Winter Haven, FL

4.3
210 Reviews

210 Reviews of Dodge Chrysler Jeep RAM Fiat of Winter Haven - Service Center

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July 21, 2023

Service is great employees are very professional. I truly appreciate the great customer service I received from my service advisor Amber More

by JUSENATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Slow, expensive, poor communication you should not have to call yourself to check on the car after it’s been 5 hours since the appointment time. More

by PIPKIN1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Harrison
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Lema
Jul 20, 2023 -

Dodge Chrysler Jeep RAM Fiat of Winter Haven responded

We are sorry you did not have a great experience with us. We would like to understand more and make sure we correct the issue. If you haven't already, please contact the service manager, Shay, so we can figure out what went wrong and make sure it doesn't happen again.

July 19, 2023

I bought my Dodge Durango new here in 2019, and they have been servicing the car since then on average 3 times per year. Always easy to schedule appointment by phone on short notice. Typically I come in duri More

by ERIK.KRAMER1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace Cullimore
July 16, 2023

Work was done as requested and in a timely manner. All work was completed and car was left clean. More

by lawsonmanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Moss, Candace Cullimore
July 15, 2023

This is my second purchase and both experiences have been a joy! James my sales associate made it happen! More

by tomjauger
Recommend Dealer
Yes
Employees Worked With
MJ Jabin, James Henderson
July 15, 2023

A big thanks to the service department for a good job. It was done in a timely manor. More

by JOAN.EDWARDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

Drop my 2002 1500 they said it was too old to work on no parts More

by chughes7362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Candace Cullimore
July 15, 2023

My advisor was very friendly and kept me up to date on the status of my vehicle. The wifi was reliable which was nice so I could work while waiting on my vehicle. More

by ericakhumphrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Lema
July 14, 2023

Communication was lacking with this repair work. My van ended up setting in the super hot sun for a very long time. Took forever to cool off! If I had known it was ready sooner than the stated time More

by debrawilke69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Wagle
July 14, 2023

Super Service, great help from Destiny Lema. Kept me up to date on repairs, got our Car back in 3 days. Thanks so much. More

by William L.Lambert, Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Wagle, Destiny Lema
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